Relationship Manager - CER Financial

Relationship Manager

London Permanent 5 days in office £50,000 - £60,000

cer Financial are working alongside an international bank, who are based in London. They are seeking a Relationship Manager to work with them on a permanent basis.

The role holder is primarily responsible for driving profitable volume growth through value added sales and service of Commercial / SME customers. They target and manage an assigned portfolio of customers within the commercial credit business segments.

The responsibilities will include:

• Provide RM/RSO support on complex credit queries as a subject matter expert.
• Support HoBB with MI, governance, meetings, minutes and presentations.
• Support branch initiatives, including moratorium projects and rota planning.
• Prepare and present cases to Country Credit Committee.
• Promote employee engagement and behaviours.
• Build client relationships through networking, visits and appointments.
• Generate Trade, FX and Sirat referrals.
• Achieve account opening and deposit targets.
• Manage branch portfolios in line with TCF guidelines.
• Achieve branch lending and deposit growth targets.
• Negotiate client asset and deposit proposals.
• Lead branch MI and data analysis.
• Support interns with training and project requirements.
• Submit proposals to Credit and Account Opening teams.
• Deliver lending disbursements in line with branch targets.
• Manage credit renewals within policy and deadlines.
• Monitor compliance entries and transactions.
• Ensure account openings meet SLA requirements.
• Monitor excesses and manage key account KRIs.
• Apply the Balanced Scorecard across Customer, Colleague, Control and Commercial objectives.
• Coach and train RM/RSOs to achieve KPIs.
• Support Quality Assurance and stakeholder units.

The successful candidate will have:

• Minimum 5 years’ banking/RM experience and line management experience.
• Hold required professional qualifications and maintain CPD records.
• Comply with regulatory requirements, Individual Conduct Rules and Certification Regime.
• Demonstrate product, process, client, portfolio and regulatory knowledge.