IT Training Specialist

About the company

A brand-new opportunity for an IT or Systems Training Specialist to join a well-established firm of solicitors in Hull. This position offers the opportunity to become a part of a great team in a business that provides a great culture. Working hours are 35 per week (Mon-Fri, 9am - 5pm with 1 hour for lunch and salary is dependent on experience).

Your tasks

• Deliver systems training to new and existing staff.
• Provide one-to-one coaching and group training sessions.
• Create user guides, videos and other training resources.
• Identify training needs across different teams.
• Promote best practice in the use of business systems.
• Support system upgrades and new technology rollouts.
• Analyse common support requests to identify knowledge gaps.
• Encourage adoption of efficient and consistent ways of working.
• Collaborate with the ICT team and colleagues across the firm.

Requirements

• Experience delivering IT or systems training.
• Strong communication and presentation skills.
• Ability to explain complex systems in a simple way.
• Confident working with colleagues at all levels.
• Excellent organisational and planning skills.
• Experience creating training materials and resources.
• Ability to support change and encourage technology adoption.
• Experience in a professional services environment.
• Knowledge of legal systems or experience within a law firm (desirable).
• Experience supporting system implementations or upgrades (desirable).

Other

THE CONSULTANCY Edwards & Pearce acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers. Edwards & Pearce is an Equal Opportunities Employer.