Manager

Responsible for ensuring smooth daily operation of the school Provide excellent customer service to walk-in and call-in customers Develop good rapport with customers and build brand loyalty Ability to address customers concern/queries and follow up promptly Able to work with other departments to understand operations of the company and ensure seamless customer experience Sales of books/music instruments and inventory management To drive enrolment, retention and conversion numbers in assigned branch Statistical compilations - payment backlog, sales and fees revenue, student intake/drop out, etc

Requirements Possess at least a Music Degree in Music Proficiency in violin or piano Proficiency in MS Office including MS Excel Team player, able to work with minimal supervision Possesses good interpersonal and communication skills Able to work at “retail hours” including both weekends

Work Location : Choa Chu Kang