Assistant Centre Manager
About the company
Edventure Learning Academy is Singapore's premium after-school care for Primary 1 to Primary 6, supporting children's learning, independence, and well-being through structured routines, homework supervision, enrichment activities, and nutritious meals in a safe, nurturing environment.
Your tasks
The Assistant Centre Manager supports the Centre Manager in running a safe, well-organised student care centre for primary school children, and takes charge of the centre in the Centre Manager's absence. You will oversee the afternoon-to-evening programme, guide the team, and keep parents and schools well informed.
Centre operations and child safety
- Manage daily centre operations from student arrival to dismissal to ensure smooth workflow
- Ensure safe student pick-up, drop-off, and school transfers with accurate attendance and dismissal records
- Maintain appropriate staff-to-student ratios and supervise to uphold safety and cleanliness standards
- Respond promptly to incidents, accidents, medical or emergency situations and report to Centre Manager and parents
- Act as the person-in-charge during the Centre Manager’s absence
Programme and student development
- Plan and implement daily programmes including homework supervision, meals, enrichment, play, and physical activities
- Support students in developing positive learning habits, behaviour, and social skills with age-appropriate guidance
- Assist in organising school holiday programmes, excursions, and special events
- Monitor children for special needs, welfare concerns, or behavioural issues and escalate as needed
Staff supervision and development
- Coach, guide, and supervise student care teachers and part-time staff daily to ensure programme quality
- Prepare duty rosters, manage leave coverage, and conduct team briefings before daily programmes
- Support staff onboarding, training, performance feedback, and foster a positive team culture
Parent and school engagement
- Serve as a friendly and professional contact point for parents during dismissal and via calls, messages, and parent app
- Manage enquiries, feedback, and concerns professionally, escalating complaints to the Centre Manager
- Maintain regular communication with partner schools regarding student matters, transport, and schedules
- Support registration, orientation, and tours for new families
Administration, compliance and finance
- Maintain accurate, confidential student records, medical and consent information, and daily logs
- Support fee collection, subsidy claims, invoicing, and basic stock and supplies management
- Assist the Centre Manager with reports, budgets, and other assigned duties
Requirements
Required competencies and certifications
- Diploma in Early Childhood Education, Education, Social Work, Youth Work, or related field
- Minimum 2 to 3 years’ experience in student care, childcare, or school settings with supervisory experience
- Strong communication skills in spoken English and Mandarin, to communicate with parents and students
- Patient, caring, and responsible with sound judgement in managing children and urgent situations
- Ability to lead teams, organise schedules, and maintain composure under pressure
- Proficient in MS Office, parent communication apps, and basic record-keeping
- Pass satisfactory background and suitability screening for working with children
Preferred competencies and qualifications
- Diploma in a related field
- Relevant student care or childcare training and certifications
- Experience managing school holiday programmes and fee administration