Residence Service Officer

Residence Officer

Assist the Residence Manager to provide efficient operations and management of the assigned condominium

Comply with company’s quality assurance standards and expectations

Provide a high level of service to residents at all times

Attend to residents’ requests/enquiries/feedback

Assist residents with reservation & use of the condominium’s facilities and services

Greet residents and visitors warmly and make them feel welcome

Answer all incoming calls and email inquiries in a timely and courteous manner

Manage parcel deliveries based on approved policies and procedures

Ensure that front office space and lobby are kept clean and tidy at all times

Requirements:

• SHATEC or GCE ‘O’ / ‘N’ level with work experience in customer service / front desk / concierge
• Friendly and passionate to serve with customer-oriented mindset
• Excellent communication and interpersonal skills
• Proficient in Microsoft Office applications
• Well-groomed and possess a pleasant disposition
• Team player
• Able to perform shift work ( no mid-night shift )

Join us to develop your passion and enjoy a fulfilling career full of varied experiences.

Interested candidates please apply send us a comprehensive resume, including current and expected salary. Thank you for your interest, however, only shortlisted candidates will be contacted.