3rd Line Support Engineer | B2B software solutions

Do you thrive in fast-paced environments where no two days are the same? Then this Brussels-based opportunity might be exactly what you're looking for!

Our client is a growing company focused on IT services and professional B2B software solutions. They are currently seeking a motivatedSupport Engineer (3rd line)ready to take on technical challenges and deliver high-quality service to clients.

Support Engineer - Your Job

• Oversee and maintain IT infrastructure and network systems, ensuring reliability and performance for clients.
• Manage and configure Microsoft environments, including Microsoft 365, Intune, Active Directory, and related tools.
• Identify potential technical issues early and implement preventive measures to minimize downtime.
• Handle hardware and network equipment, making sure all devices are properly configured and up to date.
• Provide daily technical support to clients, offering clear solutions and practical advice tailored to their needs.

Support Engineer - Your Profile

• Junior to mid-level experience (minimum 3 years in a similar role).
• Fluent in French and English; Dutch is considered an advantage.
• Strong technical background with tools and technologies such as Microsoft 365, PowerShell, SharePoint, Apple environments, Cisco, VPNs, DNS, firewalls, and switching.
• Able to work independently while taking initiative when needed.
• Customer-focused mindset with a proactive, solution-oriented approach.