Operation & Customer Service Executive
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- Receive booking requests from customers and overseas agents.
- Check vessel/flight schedules and secure bookings with carriers.
- Coordinate with customers, shippers, carriers, and overseas agents to ensure shipments are arranged on schedule.
- Monitor cargo readiness and follow up shipment progress until completion.
- Prepare and verify shipping documents, including Bill of Lading (B/L), Air Waybill (AWB), Shipping Instruction (SI), VGM,...
- At least 3 years of experience working as Operation staff at Freight Forwarders, esp. handle Ocean/AIR export to USA, EU, LATIN.
- Willing to learn, with a team-oriented mindset and a sense of responsibility.
- Fluent in English and good Computer skill.
- Willing work overtime and hardworking