Quality Control Specialist (Web Content Publisher)

Your tasks

• Serves as the agency's web administrator and is the first point of contact for inquiries from the public website.
• Communicates with customers about information about agency publications, data products, and other research information on the website, referring technical questions to subject-matter experts as needed. Duty/Responsibility Here
• Monitors the agency's and external website email accounts, responding to inquiries and/or referring them to subject-matter experts
• Works with staff throughout the agency to develop, deploy, manage, and maintain all web content, including data products, visualizations, publications, and various types of informational pages.
• Provides quality control of the publishing process, ensuring that all tasks (automated and manual) comply with accepted standards of quality and web-based best practices.

Requirements

Applicants must meet all qualifications and eligibility requirements by the closing date of the announcement including time-in-grade restrictions, specialized experience and/or education, as defined below.

Time in Grade: Current federal employees applying for a promotion opportunity must meet the time in grade requirement of 52 weeks of service at the next lower grade level in the normal line of progression for the position being filled.

GS-11 Specialized Experience: Specialized experience is experience directly related to the position to be filled. Specialized experience must be described for each grade level advertised. The specialized experience requirements for this position are: Qualifying experience for GS-11 includes one year of specialized experience comparable to GS-09 which is directly related to the work of this position and which has equipped the applicant with the knowledge, skills, and abilities to successfully perform the duties of the position. For this position, specialized experience is experience performing quality assurance on digital content; and creating, updating, publishing, and managing webpages and files using a content management system.

OR Education: Successful completion of a Ph.D. or equivalent doctoral degree or 3 full years of progressively higher-level graduate education leading to such a degree or LL.M., if related. Related degrees may include: human-computer interaction, interaction design, information science, communications, journalism, or a related field.

OR A combination of experience and Ph.D level education as described above.

GS-12: Specialized Experience: Specialized experience is experience directly related to the position to be filled. The specialized experience requirements for this position are: Qualifying experience for GS-12 includes one year of specialized experience comparable to the GS-11 which is directly related to the work of this position, and which has equipped the applicant with the knowledge, skills, and abilities to perform successfully the duties of the position. For this position, specialized experience is experience performing quality assurance on digital content; creating, updating, publishing, and managing webpages and files using a content management system; ensuring compliance with department and agency policies; responding to customer inquiries; and training stakeholders on web publishing tools and processes.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

See above for education requirements.

Other

This position is located in the Economic Research Services, Information Services Division, Web Services Branch. You will be supporting the Branch Chief in planning, designing, implementing, and evaluating a broad communications plan and program to convey information concerning the Agency's research, programs and activities and to further Agency goals and outreach. USDA employees: Please refer to the Next Steps section.

Requirements You must be a US Citizen or US National. Males born after 12/31/1959 must be Selective Service registered or exempt. Subject to satisfactory adjudication of background investigation and/or fingerprint check. Direct Deposit - Per Public Law 104-134 all Federal employees are required to have federal payments made by direct deposit to their financial institution. Successfully pass the E-Verify employment verification check. To learn more about E-Verify, including your rights and responsibilities, visit https://www.e-verify.gov/. The U.S. Government utilizes Trusted Workforce 2.0 to implement Continuous Vetting (CV) as a-whole-of government approach to personnel security. If selected for this position, you will be subject to continuous automated record checks of criminal, financial, and public record databases throughout your period of eligibility or employment, replacing traditional periodic reinvestigations. As a condition of employment for accepting this position, you will be required to serve a 1-year probationary period or 2-year trial period depending on your appointment type, unless previous federal service is creditable. During this time your employment will be evaluated, and we may consider: your performance and conduct, the needs and interests of the agency, whether your continued employment would advance organizational goals of the agency or the Government, and whether your continued employment would advance the efficiency of the Federal service. Upon completion of your probationary or trial period your employment will be terminated unless you receive certification, in writing, that your continued employment advances the public interest.