IT Workplace Manager (M/F)

RESPONSIBILITIES:

What awaits you: You will be responsible for leading an N2 support team on a service related to the Workplace, on behalf of a strategic client in the national defense sector, within an international scope. Your missions:

• You will manage approximately 25 workstation experts, covering France and International scopes.
• Preparation and facilitation of operational and technical committees.
• Preparation and participation in the steering committee conducted in English.
• Monitoring of the backlog and SLAs. You will be the preferred interface for the client - regarding the progress of operations, their quality of service, and explanations regarding discrepancies.
• Ensuring updates and drafting of procedures, and you will participate in the continuous improvement of the activity.

What we offer you: Values: in addition to our 3 fundamentals which are audacity, good faith, and reactivity, we guarantee attentive and close management, as well as a family atmosphere. Contract: permanent contract (CDI) with a start date according to your availability (we accept notice periods). Location: service for a major account client in Velizy. Compensation package & benefits:

• Salary: annual gross remuneration (fixed and variable) according to profile and skills.
• Basics: family mutual insurance and contingency, restaurant vouchers, 50% reimbursement of public transport, CSE benefits (culture, travel, holiday vouchers, and gifts), RTT (up to 12 per year), savings plan, profit-sharing bonus.
• Our extras: soft mobility & Green package (bike/scooter and carpooling), €1000 gross referral bonus, IT equipment e-shop at preferential prices (smartphone, tablet, etc.).
• Your career: career plan, technical & functional training programs, obtaining certifications, unlimited access to Microsoft Learn.
• Quality of life at work: teleworking with allowance, festive and collaborative events, disability support and occupational health, CSR commitments.

REQUIRED PROFILE:

• Qualification: a degree from higher education in IT is required.
• Experience: With higher education, you benefit from significant experience of more than 4 years in a similar position and in the workplace.
• Conversational English (B2 level).
• Soft skills: you are characterized by your sense of upward and downward communication, your rigor, and your autonomy. You have developed adaptability skills and know how to be proactive. You know how to manage priorities and are organized.

What follows:

1. Apply on our Econocom Career site or via one of our partners.
2. If your profile matches the position, you will meet Audrey for a first meeting.
3. If your profile appeals to her, you will then meet your future manager accompanied by a technical manager for a second meeting.

We make it a priority to follow up on all applications. And who knows, if this position is not yours, it might be different for the next one!