Telesales

• About Us

EcoGreen Movers is a fast-growing relocation and moving company based in the United Kingdom. We are building a high-performance team in Indonesia to support our sales and customer service operations. We are looking for a dedicated, professional, and results-driven Telesales Representative who can confidently pitch our services over the phone, drive business growth, and represent our brand to the UK market.

Working Schedule

• 10 hours per day
• 6 working days per week
• Must be available to work according to UK business hours and operational requirements
• Flexibility to work evenings, weekends, and peak periods when required

Key Responsibilities

• Execute high-volume outbound sales calls to prospective clients and efficiently handle inbound inquiries.
• Persistently follow up on warm and cold leads via phone to convert inquiries into confirmed bookings.
• Deliver persuasive, clear, and confident sales pitches regarding our relocation services.
• Provide accurate verbal quotations and guide customers through their moving journey.
• Overcome objections on the spot and apply effective closing techniques over the phone.
• Achieve and exceed daily call volume metrics and monthly sales targets.
• Maintain accurate and real-time records of all calls, customer interactions, and lead statuses in the CRM.
• Work efficiently in a fast-paced startup environment while maintaining exceptional telephone etiquette.

Essential Qualifications

• Age between 18-30 years.
• 2–5 years of proven experience in telesales, cold calling, or a voice-based BPO environment.
• Excellent spoken and written English.
• Ability to communicate confidently with UK customers using natural, clear, and professional British/American English over the phone.
• Strong active listening skills and a highly persuasive telephone manner.
• Able to work with minimal supervision, handle call rejections gracefully, and maintain a high standard of work.
• Positive attitude, high energy, and professional work ethic.
• Mentally and physically fit to thrive in a demanding, target-heavy work environment.
• Highly committed, disciplined, and dependable.
• Willing to work full-time from our office in Malang, East Java.
• Comfortable working in a startup environment where speed, adaptability, and ownership are expected.

Preferred Qualifications

• Experience in relocation, logistics, removals, property services, or related industries.
• Extensive experience selling directly to UK, Australian, or international clients via phone.
• Proficiency in using dialers, CRM systems, and call-tracking tools.

Performance Expectations

• Consistently hit or exceed daily call targets (talk time and call volume).
• Maintain high conversion rates from initial phone contact to final booking.
• Meet and exceed individual revenue targets, contributing towards achieving annual sales goals of £12,000+.
• Act as a professional and energetic vocal representative of EcoGreen Movers at all times.

We want someone who:

• Is not afraid to pick up the phone and takes ownership of their sales pipeline.
• Thrives under pressure and enjoys the fast-paced nature of a call-center style environment.
• Is ambitious, resilient, and highly target-driven.
• Has excellent conversational judgement and professionalism.
• Wants to grow with a UK startup and become a key revenue driver for the business.

What We Offer

• Competitive salary package.
• Performance-based commission and bonuses tied to call conversions.
• Career progression opportunities.
• International exposure working directly with UK clients.
• A dynamic, ambitious, and growth-oriented team environment.

Experience:

• Telesales / Outbound Sales: 1 year (Required)
• English (Required)
• Proven English proficiency (Required)

Work Location: In person (Malang)

Skills: Teamwork, Telesales, Customer Relationship Management, Sales and Marketing, Outbound Call, Customer Engagement, B2B Sales, Sales Strategy, Customer Service, B2C Sales