Commercial & Technical Manager (M/F)

About the company

As Commercial & Technical Manager, you will contribute to the development of EWS Group's business activity in France, ensure the technical expertise and monitoring of services, and participate in the development of team skills.

Your tasks

As a true technical and commercial referent, you are the primary point of contact for our clients. You ensure that solutions are adapted to client needs, guarantee the quality of services, and identify new business development opportunities.

Working in close collaboration with the Operational Manager, you ensure coordination between business development, technical preparation, and the operational execution of services, in order to guarantee a smooth transition between each stage.

You also contribute to the technical support of teams and the continuous improvement of professional practices.

• Business development
• Technical expertise and monitoring
• Management of new projects and new clients
• Support and skills development
• Client relations
• Quality, safety, and continuous improvement
• Reporting

The Commercial & Technical Manager is notably responsible for:

• The business development of their scope.
• The follow-up of prospects and clients.
• The relevance of the proposed technical solutions.
• The technical monitoring of complex projects.
• The quality of the commercial and technical relationship with clients.
• The transmission of information necessary for the launch of services.
• The technical support of teams.
• Ensuring the maintenance, monitoring, and renewal of certifications necessary for the proper functioning and compliance of the company.
• Reporting opportunities and difficulties to Management.

Requirements

Technical skills

• Expertise in the solutions and services offered by the company.
• Ability to perform a technical diagnosis.
• Ability to develop a recommendation adapted to the client's needs.
• Knowledge of regulatory and safety requirements related to the activity.
• Mastery of commercial and negotiation techniques.
• Ability to analyze commercial results.
• Mastery of office tools and commercial monitoring tools.
• Mastery of English - second language.

Behavioral skills

• Interpersonal skills.
• Leadership and ability to influence.
• Commercial mindset.
• Analytical skills.
• Autonomy.
• Rigor.
• Proactive approach.
• Ability to make decisions.
• Customer service orientation.
• Pedagogical skills.
• Ability to work transversally.