Client Portfolio Support

About the company

Ebury helps ambitious businesses unlock global growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

Ebury delivers sophisticated, integrated solutions — business accounts, hedging, and financing — on a single platform with a seamless workflow. Our success is built on a simple premise and singular purpose: To help businesses operate and scale globally.

Since its founding in 2009, Ebury has always been a fast-growing leader in fintech. Today, we bring together 2000+ Eburians across nearly 70 cities and we’re always looking to add to our team.

At the heart of our offering is a proprietary platform, purpose-built to help businesses seamlessly streamline and manage global cash flow. We focus on continuous product evolution and innovation to build the infrastructure for borderless growth and help our clients scale at every stage.

The opportunities at Ebury are as diverse as our people, ranging from business development to engineering roles across our tech pillars.

We believe in inclusion. We stand against discrimination in all forms and are against the intolerance of differences that makes us a modern and successful organisation. At Ebury, you can be whoever you want to be and still feel a sense of belonging no matter your story.

Your tasks

About the Role In the dealing support role you will have responsibility for managing, maintaining, and assisting our portfolio of corporate clients, offering an optimum level of service.

• Service a portfolio of clients through a range of different products, including FX hedging & cash management.
• Execution of FX trades (SPOT, FWD, etc.) with multiple liquidity providers, using various different trading platforms, as well as Bloomberg.
• Handle a high volume of incoming requests via phone and email with the dealing team.
• Gain an in-depth understanding of the processes within all departments including Screening, Operations, Reconciliation, Compliance and Treasury.
• Build and maintain strong relationships with clients.

Requirements

• Minimum of 1 years’ experience in the FX industry beneficial
• Interest and knowledge of the Financial markets
• Fluent in English & Portuguese
• Degree level education, ideally in economics, business studies or finance, preferred
• Strong mathematical understanding
• Ability to work under pressure while working accurately and efficiently
• Fast learner with a high level of attention to detail
• Possess a positive, enthusiastic and motivated attitude
• Excellent written and verbal communication skills including an excellent phone manner

Competencies and Personal Characteristics

• Ability to work under pressure while working accurately and efficiently
• Fast learner with a high level of attention to detail
• Possess a positive, enthusiastic and motivated attitude
• Excellent written and verbal communication skills including an excellent phone manner

How to apply

You can also connect with me on LinkedIn - Ines Figueiredo

Other

If you’re a collaborator who wants to help transform how businesses operate globally, get in touch - we’d love to discuss how Ebury can accelerate your career so you can shape the future.

Client Portfolio Support EburyLisbon- office based Due to the rapid growth of our client book we are looking to expand our dealing coverage team in [location]. The role is an excellent opportunity to work in a fast-paced environment and gain a greater understanding of FX dealing.

Important Security Notice for Job Applicants: Ebury only accepts applications via official Ebury channels. We will only contact you from an @ebury.com domain. Always check the emails you receive from us, and note that we will never request payment for any part of the recruitment process. Stay safe and report suspicious activity.

Notice to Recruitment Agencies and Search Firms: Ebury does not accept unsolicited resumes, CVs, or candidate profiles from recruitment agencies or search firms without signed written Ebury recruitment terms in place for a specific role. Any unsolicited applications will be considered the sole property of Ebury. Ebury will not be responsible or liable for any placement fees or costs associated with unagreed candidate submissions or subsequent hires.

AI Transparency Statement: Ebury uses Artificial Intelligence (AI) and automated tools to help streamline certain parts of our recruitment process, however, these tools are strictly for administrative efficiency. All hiring decisions, including application reviews, shortlisting, and final selections are evaluated and conducted by human talent acquisition professionals and hiring managers.