Payoff & Servicing Specialist
Easy Street Capital is a private real estate lender serving real estate investors around the country. Defined by an experienced team and innovative loan programs, Easy Street Capital is the ideal financing partner for real estate investors of all experience levels and specialties. Whether an investor is fixing and flipping, financing a cash-flowing rental, or building ground-up, we have a solution to fit those needs.
Job Description: Easy Street Capital is seeking a Payoff & Servicing Specialist to manage payoff, reinstatement, and Verification of Mortgage (VOM) requests across our growing residential mortgage portfolio.
This is a hands-on role for someone who understands the logic behind loan-level calculations and can identify when something does not look right. The right person will take ownership of requests from receipt through completion.
Responsibilities: Generate, review, and distribute payoff statements for loans serviced in-house
Review and approve payoff statements for sold loans serviced by FCI
Generate, review, and distribute reinstatement quotes and Verifications of Mortgage (VOMs)
Validate principal, interest accruals, default interest, fees, extensions, advances, and applicable credits
Research and resolve discrepancies using loan history, servicing data, and supporting documentation
Maintain the active payoff and reinstatement tracker for Operations and Accounting to monitor outstanding quotes and incoming wires
Provide the frontline Servicing team with status updates and support related to active requests
Maintain accurate supporting documentation for exceptions
Support additional servicing functions and process improvements as business needs evolve
Qualifications: Required
Bachelor’s degree
2+ years of mortgage servicing, asset management, private lending, loan operations, or related experience
Strong numerical and problem-solving skills
Highly organized with exceptional attention to detail
Ability to manage competing priorities and time-sensitive deadlines
Strong written and verbal communication skills
Proactive, resourceful, and comfortable taking ownership
Preferred
Experience with business-purpose, hard money, bridge, fix-and-flip, or Residential Transition Loans (RTL)
Knowledge of Dutch and non-Dutch interest accrual methodologies
Knowledge of construction/rehab holdbacks, draw activity, rehab suspense, and interest reserves
Benefits: Company sponsored health insurance
Company sponosred 401(k)
Paid vacation time
Paid sick leave
We are looking for the right team member to join our team. If you feel you are that person, please apply!