office administrative assistant

Education:

Secondary (high) school graduation certificate. or equivalent experience.

Work setting:

Contact centre.

Tasks:

• Direct and control daily operations .
• Plan and organize daily operations.
• Establish and implement policies and procedures.
• Record and prepare minutes of meetings, seminars and conferences.
• Schedule and confirm appointments.
• Answer telephone and relay telephone calls and messages.
• Answer electronic enquiries.
• Perform data entry.
• Provide customer service.
• Maintain and manage digital database.
• Perform basic bookkeeping tasks.

Computer and technology knowledge:

• MS Excel.
• Electronic scheduler.
• Electronic mail.

Technical terminology:

Business.

Area of specialization:

• Reports and records.
• Invoices.

Work conditions and physical capabilities:

• Ability to work independently.
• Fast-paced environment.
• Work under pressure.
• Work with minimal supervision.

Personal suitability:

• Flexibility.
• Judgement.
• Organized.
• Reliability.
• Time management.
• Accountability.
• Dependability.
• Quick learner.

Experience:

2 years to less than 3 years.