hotel assistant manager

Education:

Secondary (high) school graduation certificate.

Work setting:

• Hotel, motel, resort.
• Tourism.

Tasks:

• Develop and implement policies and procedures for daily operations.
• Supervise staff.
• Conduct performance reviews.
• Negotiate with suppliers for the provision of materials and supplies.
• Conduct training sessions.
• Perform front desk duties.
• Enforce policies and procedures.
• Address customers' complaints or concerns.
• Assist clients/guests with special needs.
• Establish work schedules.
• Organize and maintain inventory.

Supervision:

5-10 people.

Computer and technology knowledge:

• MS Word.
• Mac OS.
• Central reservation system (CRS).
• MS Excel.
• MS Office.
• MS Outlook.

Transportation/travel information:

• Valid driver's licence.
• Own transportation.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.

Personal suitability:

• Client focus.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Initiative.
• Team player.

Screening questions:

1. Are you available to start on the date listed in the job posting?.
2. Do you have experience working in this field?.

Employment terms options:

• Early morning.
• Evening.

Experience:

2 years to less than 3 years.

Employment terms options:

• Morning.
• Day.
• Weekend.

Financial benefits:

• Bonus.
• Gratuities.

Other benefits:

• Learning/training paid by employer.
• Other benefits.