Production Planner

About the company

Are you an organised and detail-oriented Production Planner with an engineering or manufacturing background? We are recruiting on behalf of a specialist manufacturing business for a Production Planner to join its team in Newport Pagnell, Milton Keynes.

Your tasks

This is an excellent opportunity for someone with experience in production planning, engineering or manufacturing who enjoys coordinating projects, managing schedules and ensuring customer orders are delivered on time and to the required standards.

As Production Planner, you will be responsible for coordinating production activities from the initial sales handover through to final delivery. You will ensure that production schedules, materials, documentation and resources are managed effectively to meet customer requirements, agreed deadlines and cost targets.

• Create and issue production job sheets, bills of materials and relevant technical documentation.
• Review customer purchase terms and conditions, identifying potential conflicts with company terms and working towards agreed solutions.
• Prepare and issue customer documentation, including technical drawings, operation and maintenance manuals, and test certificates.
• Raise purchase orders for job-specific parts and components as required.
• Monitor supplier orders and material availability to ensure production schedules are maintained.
• Manage production build schedules and allocate manufacturing hours to support on-time delivery.
• Use project management tools to monitor progress and ensure successful project completion.
• Liaise with production, sales, operations, suppliers and customers to coordinate activities and resolve issues.
• Provide customers with order progress updates and technical support where required.
• Handle customer complaints professionally, escalating issues to the appropriate department when necessary.
• Identify potential risks to delivery commitments and work proactively with colleagues to resolve them.
• Support stocktaking activities and maintain accurate stock control records.
• Provide the administration team with accurate information to acknowledge sales orders and confirm realistic delivery dates.
• Regularly review and communicate production lead times to the sales team.
• Work with operations to reduce lead times, improve productivity and maximise production output.

Requirements

Engineering graduates with a strong technical understanding and a keen interest in production planning will also be considered.

The ideal candidate will have

• A good technical understanding of general engineering, including pipework and fittings.
• Previous experience in production planning within a manufacturing environment, although this is not essential.
• An engineering qualification or degree, which would be advantageous.
• Experience reviewing customer terms and conditions, desirable but not essential.
• Strong organisational skills and exceptional attention to detail.
• Excellent written and spoken English.
• Good working knowledge of Microsoft Office.
• Strong customer service and communication skills.
• The ability to work collaboratively across multiple departments and manage deadlines effectively.

What we offer

What's on Offer?

• £30,000 - £35,000 annual salary
• A 37.5-hour working week.
• Must drive due to the location of the office