Regional Key Account Manager

Manage and develop key MNC and regional accounts across ASEAN countries Build strong relationships with key customers and act as the main point of contact for account-related matters Identify opportunities to expand account scope across markets and countries through upselling and cross-selling Support onboarding and implementation of new regional accounts to ensure a smooth transition from proposal to operations Monitor customer performance against agreed KPIs and SLAs, and drive service improvement initiatives Conduct regular business reviews with customers to address performance gaps and identify opportunities for improvement Drive customer retention, renewal, and long-term account growth Work closely with Operations, IT, Finance, and other internal teams to resolve issues and deliver effective solutions Identify customer needs and provide recommendations to enhance service quality and strengthen partnerships Ad-hoc duties as assigned

Requirements: Min Degree in Business/Sales & Marketing Min 5 years experience in relevant experience Experience managing MNC or regional accounts across multiple markets will be preferred Working Location: Jurong East Working Hours: 5 days (Mon to Fri 830am - 530pm) Salary: Up to $13,000

How to apply: Interested applicants kindly state your expected salary, last drawn salary and starting date. We regret to inform that only shortlisted candidates will be notified. Log on to www.e-cruitteam.com.sg for more job opportunities! EA Personnel: Wong Lin Lin EA Reg ID: R1659675 EA Licence No.:19C9603