Frontdesk Customer Service Executive ( Ex-cabin crew Welcome ) / 5 days / Orchard

Your tasks

• Organize customer service operations to maintain good relationships with customers and staff
• Provide support with GST refunds, Smart-Card applications, public announcements, lost and found cases, etc.
• Attend to customer inquiries and handle feedback/complaints effectively
• Gather customer feedback to improve service standards
• Perform other assigned duties

Requirements

Ex-Cabin crew / Guest relations executive Welcome!

• Min Diploma
• Interest in providing good customer service
• Applicants must be able to work on weekends and Public holidays
• Good Spoken English
• Basic Microsoft Office knowledge
• Experience in hospitality
• Excellent communication skills

How to apply

EA Personnel | Chia Meng Yong ( Kenny )

Other

We are hiring a Customer Service Officer to provide excellent service in a department store. This is a 5-day work week, including weekends and public holidays.