Commercial Manager (SME Lending/NBFI)
About the company
About the Company: Our client is a non-bank financial institution (NBFI) providing lending solutions to SMEs, traders, and other eligible borrowers.
Your tasks
Job Overview The client is seeking a results-driven Sales Manager to drive loan disbursements while leading field loan officers and a call centre sales team. The ideal candidate must be a hands-on sales leader who can personally originate loans, build strong referral channels, grow the sales pipeline, and deliver monthly targets without compromising portfolio quality.
§ Personally originate SME and trader loans, manage a sales pipeline, and develop relationships with high-value and repeat borrowers.
§ Lead, coach, and manage field sales officers and call centre sales teams to achieve monthly disbursement targets.
§ Set sales targets, monitor pipeline performance, and conduct regular reviews to improve lead conversion.
§ Improve telesales performance through effective call scripts, customer segmentation, daily call targets, and lead follow-up.
§ Build partnerships with anchor buyers, cooperatives, employers, trade associations, and other relevant groups to generate lending opportunities.
§ Recruit and manage affiliate and referral agents to expand customer acquisition.
§ Monitor disbursements, conversion rates, portfolio quality, and PAR; prepare regular sales reports and maintain accurate CRM records.
§ Portfolio at Risk (PAR) Monitoring <
Requirements
Key Requirements: Experience and Qualifications
§ 5–7 years of relevant experience in SME/trader lending within a microfinance bank, NBFI, finance company, or similar lending institution.
§ Verifiable personal loan origination experience within the Lagos market.
§ Proven experience managing sales teams and delivering monthly lending or disbursement targets.
§ Experience managing field sales, telesales, or call centre sales teams is an advantage.
§ Strong understanding of SME credit assessment, loan documentation, and lending processes.
§ Experience using Zoho CRM or a similar CRM platform.
§ Ability to demonstrate sales performance through measurable disbursement results, portfolio size, and portfolio quality/PAR.
The Client Is Looking for Someone Who § Is a hands-on sales leader who can both originate loans and lead a team.
§ Has a strong network among Lagos SMEs, traders, and relevant business communities.
§ Can build productive referral partnerships and consistently generate qualified lending leads.
§ Understands the balance between aggressive sales growth and responsible lending.
§ Is target-driven, analytical, proactive, and effective at coaching salespeople.
What we offer
Compensation: Competitive base salary, performance-based commission/bonuses, and other interesting benefits.
Other
HIRING – Sales Manager (SME Lending/NBFI) Location: Lekki, Lagos
Work Schedule: On-site
Job Type: Full-time