Job Description:
- Oversee and manage the daily operations of the bar.
- Ensure smooth and efficient service while maintaining high standards of customer service.
- Supervise, train and guide bartenders and bar service staff.
- Prepare and monitor staff schedules, duties and work assignments.
- Ensure proper preparation and presentation of beverages according to company standards.
- Monitor inventory levels and manage ordering of beverages, ingredients and bar supplies.
- Conduct regular stock checks and minimise wastage and stock discrepancies.
- Ensure proper handling, storage and rotation of beverages and ingredients.
- Maintain cleanliness, hygiene and safety standards within the bar area.
- Handle customer feedback and resolve service issues professionally.
- Monitor sales performance and assist with achieving sales targets.
- Control operating costs and minimise unnecessary wastage.
- Coordinate with the kitchen and management team to ensure smooth operations.
- Ensure all staff comply with company policies, workplace safety requirements and applicable regulations.
- Assist management with promotions, events and other operational activities.
- Perform other duties as assigned by management.
Requirements:
- Relevant experience in bar operations or a similar supervisory/management role.
- Strong knowledge of beverage preparation, bar operations and inventory control.
- Good leadership and team management skills.
- Good communication and customer service skills.
- Able to work in a fast-paced environment.
- Responsible, organised and able to work independently.
- Willing to work shifts, weekends and public holidays when required.
