Chinese Customer Service Officer / Customer Service (Chinese Skill)

Your tasks

• Greet and provide information to walk-in Chinese customers regarding various school courses.
• Contact and provide information to Chinese customers via online platforms such as Email / WeChat / Line Official, etc.
• Recommend appropriate courses and issue receipts to Chinese students.
• Assist and coordinate with instructors and team members regarding Chinese students.
• Provide advice and assistance regarding study planning related to Chinese students' visas.
• Working days and hours: Monday - Friday, 08:30 - 17:30.

Requirements

1. Thai nationality
2. Age not exceeding 27 years
3. Bachelor's degree graduate (any field)
4. Able to communicate in Chinese at an excellent level and have a Chinese proficiency test result (HSK) level 5 or higher
5. Able to communicate in English at a good level
6. 1-2 years of experience in customer service
7. Detail-oriented with good communication skills
8. Responsible and able to perform assigned duties well
9. Proficient in computer skills
10. Able to make decisions and solve immediate problems well
11. Service-minded, enjoys meeting people, and is always enthusiastic
12. Start date: Monday, Jan 4, 2027