Sales Effectiveness Analyst

Dubizzle Egypt is the leading marketplace for buying and selling online in the region. Our aim is to improve people’s lives by facilitating deals and identifying attractive opportunities for individuals and businesses. Our goal is to strengthen local economies, empower small businesses, and help everyone make smarter choices for themselves, the market, and the planet.

As part of Dubizzle Group, we work alongside some of the strongest classified brands in the market. Together, our five brands have more than 123 million monthly users who trust us to provide the best platform for their needs.

As a Sales Effectiveness Analyst, you will drive sales performance and operational efficiency across all sales departments through comprehensive data analysis, performance monitoring, quality assurance, and process compliance. You will monitor sales KPIs, evaluate sales activities, ensure CRM data accuracy, assess adherence to established sales processes and procedures, and translate data into actionable insights and recommendations that support informed decision-making and continuous business improvement.

Key responsibilities

• Monitor sales performance across all departments, track team and individual KPIs, and identify areas for improvement.
• Maintain and monitor CRM reports, ensuring data accuracy and consistency.
• Conduct quality assurance checks on sales activities, meetings, and client interactions to ensure compliance with established processes.
• Analyse sales productivity and identify performance gaps and operational inefficiencies.
• Prepare and maintain sales reports, dashboards, and trackers to monitor performance.
• Analyse sales data and business trends, providing actionable insights and recommendations to management.
• Monitor sales processes and identify opportunities to improve sales effectiveness and operational efficiency.
• Collaborate with sales stakeholders to address performance challenges and support improvement initiatives.

Requirements

Qualifications

• Bachelor’s degree in business administration, business informatics, computer science, statistics, or a related field.

Experience

• One to three years of experience in sales analysis, business analysis, sales operations, or a related field.
• Previous experience in sales performance monitoring, reporting, or data analysis.

Knowledge

• Strong knowledge of Microsoft Excel and Google Sheets.
• Good understanding of CRM systems, sales operations, and performance tracking.
• Knowledge of data visualisation tools such as Power BI is a plus.
• Basic knowledge of SQL or Python is a plus.

Skills

• Strong analytical skills, with the ability to interpret data and identify performance trends.
• Ability to prepare reports and translate data into actionable insights.
• Strong attention to detail and data accuracy.
• Good communication and stakeholder management skills.
• Strong organisational and problem-solving skills.

Traits

• Analytical and detail-oriented.
• Proactive and self-motivated.
• Business-minded, with a passion for data and performance improvement.
• Reliable, with the ability to work independently and as part of a team.

Benefits

• A fast-paced, high-performing team.
• Comprehensive health insurance.
• Life insurance.
• Rewards and recognition.
• Learning and development opportunities.