Marketing Operations Admin

Your tasks

Job Description The Marketing Operations Admin is responsible for providing operational support to the Marketing team to ensure all marketing activities run effectively, organized, and on time. This position plays a role in project coordination, marketing administration, data management, and ensuring every marketing activity is well-documented.

Key Responsibilities

1. Digital Marketing Data

• Record, update, and monitor daily, weekly, and monthly digital marketing performance data, including website metrics, digital marketing metrics, and organic marketing metrics.
• Compile OKR reports and digital marketing dashboards from various channels (website, social media, marketplace, email marketing, and digital ads).
• Ensure data accuracy and provide reports as a basis for campaign performance evaluation and decision-making.
• Coordinate with the Marketing team to ensure the completeness and accuracy of digital marketing data.

1. Marketplace & Consignment Administration

• Manage operational administration for marketplaces and consignment partnerships.
• Perform uploads and updates of product catalogs, prices, stock, promotions, vouchers, and campaigns on marketplaces.
• Monitor incoming orders and ensure the order, shipping, and stock replenishment processes run according to SLA.
• Ensure the accuracy of product, stock, and sales data in marketplaces as well as with consignment partners.
• Prepare and manage administrative documents, such as PO, DO, invoice, and supporting documents for consignment partnerships.
• Perform recording and reconciliation of stock (incoming, sold, returns, and ending stock) and sales data periodically.
• Coordinate with Sales, Finance, Warehouse, and consignment partner teams regarding shipping, billing, returns, and operations.
• Compile sales and performance reports for marketplaces and consignment as material for evaluation and decision-making.

1. Content & Digital Marketing Support

• Schedule social media posts through the platforms used by the company.
• Coordinate with designers, photographers, videographers, copywriters, and creative vendors.
• Manage the digital asset database (photos, videos, logos, catalogs, and promotional materials).
• Assist in uploading content to the company website or digital platforms.

1. Database Management

• Manage mailing lists for email marketing needs.

1. Marketing Administration

• Prepare documents, presentations, and administrative needs for the marketing team.
• Compile meeting minutes and ensure follow-ups for every meeting are implemented.
• Manage digital archives, SOPs, and marketing documents.
• Assist in the administrative process of purchases, invoices, and marketing operational needs.

Requirements

This position is suitable for individuals who are meticulous, proactive, have good coordination skills, and are accustomed to working independently in a dynamic work environment.

Qualifications

• Minimum Bachelor's degree (S1) in Marketing, Communication, Business Administration, or related majors.
• Have at least 3-5 years of work experience in a related field.
• Able to work independently and have high initiative.
• Meticulous, neat, and have good organizational skills.
• Have good oral and written communication skills in Bahasa Indonesia and English.
• Able to work with multiple priorities simultaneously.

Technical Skills Preference is given to those with experience using:

• Google Workspace (Docs, Sheets, Slides, Drive)
• Microsoft Office
• Canva
• Trello, ClickUp, Asana, or other project management platforms
• Instagram, Facebook & LinkedIn
• Mailchimp, Zoho, or Email Marketing platforms
• ChatGPT, Claude or AI Productivity Tools
• Wordpress

Other

Reporting to: Growth Marketing & Brand Communication Officer, Performance Marketing Specialist, Vice President of Marketing Work Location: Hybrid (Office Location: Jakarta Pusat) Status: Part-time (during working hours between 9AM- 6PM)/ Freelance