Customs Superintendent

Your tasks

SUMMARY Supervise legal customs logistics processes for import and export activities required by the Company.

ROLES AND RESPONSIBILITIES

• Direct and personal interaction with Clients and customs Providers for the follow-up of operations and negotiations required by the Company.
• Supervise and ensure that follow-up is carried out regarding the application of changes to the foreign trade regulations.
• Provide advisory in all matters related to Foreign Trade (customer service).
• Recommend improvements in the area's processes, identify, define, and develop solutions to problems that arise.
• Promote effectiveness and teamwork within the work group.
• Responsible for the adequate training of their work team.
• Supervise that the customs file Control is carried out adequately.
• Attend meetings related to foreign trade matters.
• Supervise the activities of the Customs Assistant, as well as provide the necessary training and support to carry them out.
• Ensure the maintenance of a teamwork environment among subordinates, motivating them with positive leadership and offering the necessary support and guidance.
• Verify and/or ensure that the equipment/tools for the traffic area's work are in optimal operating condition.
• Participate in the preparation of 8D reports as required.
• Cover all needs of traffic and customs providers and notify of any changes in our records.
• Plan land, air, maritime, and other transport rates.
• Responsible for working together with external customs Agents to fulfill operational needs.
• Supervise that the delivery of operation statistics to Managers of various areas is done in a timely and proper manner.
• Provide timely follow-up to the report of expense accounts related to Foreign Trade.
• Supervise the follow-up of virtual operations.
• Develop any new activity and/or assigned project.
• May be responsible for the daily generation and distribution of support reports if so required.
• Work on special projects assigned by the Plant Manager/ CS Manager.
• Interaction with providers/Clients and notify the immediate supervisor when a change or special requirement is necessary.
• Follow-up on the implementation of the IP program.
• Work together with their department on the update of Anexo 24.

Requirements

Computing, Languages, Others

• Fluent English
• Knowledge of computer packages
• Responsible
• Proactive
• Available
• Customer Service Attitude
• Teamwork Attitude

Education and/or Experience

• Bachelor's degree in administrative areas
• 3 years of adequate experience in a similar position.
• Solid experience in customs and foreign trade matters

-Requirements- Minimum education: Higher education - Bachelor's degree 3 years of experience