Operational Excellence Manager Training Global Air & Sea (m/f/d)

Job Req Number: 119199

Working time model: Full-time

Division: DEU - Schenker Aktiengesellschaft (Air & Sea)

City: Frankfurt am Main

We are actively searching for a Operational Excellence Manager Training, Air & Sea (m/f/d) in Frankfurt am Main.

Your Benefits

Financial Benefits:

• Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with a monthly net credit, job bike, anniversary payments

Health and Mobility:

• Supplementary health insurance (depending on division), screen work glasses, group accident insurance

Onboarding:

• Extensive onboarding with an individual training plan

Team:

• A great, dedicated, and motivated team, flat organizational structures, and an open working atmosphere

Variety:

• A diverse range of tasks with significant decision-making freedom at a global player

Flexibility:

• A modern workplace including a transparent flexitime policy and the option to work remotely

Development:

• Regular training and development programs, e‑learning offerings, and initiatives such as Talents@DSV to keep your skills up to date. Tailored development programs are also possible.

Purpose of the position:

Drive the development, governance, and continuous improvement of global training content and frameworks for Air & Sea operations. Collaborate with global, regional, and country OPEX teams to enhance operational performance and support strategic initiatives.

Key Responsibilities:

• Develop, maintain, and continuously improve training content (incl. digital learning modules), ensuring accuracy, relevance, and effectiveness
• Manage training initiatives and projects derived from the global Air & Sea strategy
• Act as key point of contact for global training governance within Air & Sea
• Identify and prioritize training needs through collaboration with stakeholders, user feedback, and performance insights
• In collaboration with OPEX Optimization and Processes drive change management and process improvements for global operational processes
• Support division in preparation for major change initiatives and system or process updates (e.g., new system roll-out, major process changes)
• Provide guidance to the OPEX community for any process or functional changes from the TANGO release
• Provide process and technical expertise to ensure quality and consistency of OPEX training materials
• In-depth understanding of business process context and operational environments in global freight forwarding with focus on Air- and Seafreight
• Excellent communication and interpersonal skills, with the ability to communicate technical information to non-technical users
• Ability to work independently and as part of a team across dimensions, levels and cultures of large matrix organizations

Required Experience :

• At least 3 years of experience in Air- or Seafreight operations or equivalent position providing operational knowledge
• Profound knowledge of freight forwarding with focus Air- and/or Seafreight
• Preferably experience delivering Training or Teaching either in-person or remote
• Bachelor’s degree in related technical / business areas or equivalent work experience.
• Excellent verbal and written communication skills with ability to create visually effective training materials
• Fluency in written and spoken English