Team Lead, Control Tower (m/f/d)

Job Req Number: 127635 Working time model: Full-time Division: DEU - DSV Stuttgart GmbH & Co. KG (Road) City: Euskirchen

Do you want to take on responsibility for people, customers, and processes? Do you maintain an overview even with complex supply chains, lead your team with clarity, and succeed in combining operational excellence with excellent customer service? Then become part of our team as Team Lead, Control Tower (m/f/d) in Euskirchen and keep global supply chains in motion together with us.

Your Benefits *

• Financial benefits: Capital-forming benefits, company pension scheme, employee discounts, DSV employee card with monthly net credit, Jobrad, anniversary payments
• Health and mobility: Supplementary health insurance (depending on division), computer work glasses, group accident insurance
• Onboarding: Extensive induction with an individual onboarding plan
• Team: A great, committed, and motivated team, flat organizational structures, and an open working atmosphere
• Variety: A diverse area of responsibility with great decision-making scope at a global player
• Flexibility: A modern workplace including a transparent flextime regulation and the option for mobile working
• Development: Regular further education and training, e-learnings, Next@DSV are just some of the personnel development programs to keep your skills up to date. Tailored programs are also possible.

Your Activities

• Leadership and further development of your own team
• Responsibility for all team activities and ensuring task and service agreements
• You are the central point of contact for our national & international key accounts
• Incoming customer inquiries of any kind and scope fall within your area of responsibility
• Supply Chain Monitoring - agreed SOP standards are monitored and maintained by you
• Monitoring data entry and transfer as well as defined work processes is part of your daily tasks
• Day-to-day business-based customer service is handled by you with ease and good communication
• You are entrusted with the creation or preparation of KPI reports and customer-specific analyses
• Our IT-supported programs DINAS, ZAS and Track & Trace enable you to perform proactive shipment monitoring
• National and international dispatching of transport orders occurs occasionally

Your Profile

• Completed commercial training as a Speditionskaufmann (m/f/d) / Kaufmann (m/f/d) for freight forwarding and logistics services
• Professional experience in the area of key account management
• Initial leadership experience is an advantage
• Teamwork and sociability; ability to motivate others
• An organized, independent way of working and teamwork enable you to have a structured, successful everyday life
• You present yourself confidently
• Willingness for personal development
• English in speaking and writing is a necessary requirement due to international contacts
• You are familiar with common MS Office programs
• Knowledge of Dinas is an advantage but not required

Your Contact Person

Kim Carina Wollner

Talent Acquisition Partner DACH

karriere@de.dsv.com

https://www.dsv.com/de-de/karriere

Please apply with your complete application documents. To do this, create a profile, save it, and click on "Apply" again at the end.

Severely disabled people and those equivalent to them will be given preferential consideration if they are equally qualified.

Please note that applications via e-mail cannot be considered. Please use exclusively our online form via the "Apply now" button for your application. In addition, we ask you to refrain from any proactive recruitment offers from external personnel service providers.

• Benefits may vary depending on location or division.

DSV – Global Transport and Logistics

Working at DSV means playing in a different league. As a world-leading company in the field of transport and logistics, we look back on an extraordinary growth history. Let us grow together while we continue to be innovative, digitalize, and build on our successes. With around 150,000 colleagues in over 90 countries, we work every day to offer reliable services, meet the needs of our customers, and support them in achieving their goals. Our path to success is led by people like you – with new ideas, fresh perspectives, and real ambition. At DSV, performance is in our DNA. We don't just work – we shape the future of logistics. This ambition drives a dynamic environment based on collaboration with first-class team players, responsibility, and action. We value inclusion, live cultural diversity, and respect the dignity and rights of every individual. If you want to make a difference, be valued by customers, and advance your career in a future-oriented company – then you have come to the right place.

Start here. Go anywhere.

Visit us at dsv.com and follow us on LinkedIn and Facebook.