Business Development Supervisor

About the company

Dsquares is more than just a loyalty program provider; our expertise lies in crafting loyalty solutions to give an unforgettable experience that keeps customers coming back for more. From concept to execution, we handle the entire loyalty journey, turning brands into beloved obsessions. With our tech-savvy team and a passion for innovation, we're not just building programs; we empower businesses to build lasting relationships with their customers. Our team is the heart of Dsquares. We believe that exceptional people create exceptional solutions. Our culture is built on openness, empowerment, and a shared passion for delivering extraordinary customer experiences. Join us and be part of a team that’s redefining loyalty programs. More than rewards, we create experiences. And more than customers, we build advocates.

Your tasks

About the role As a Business Development Supervisor, you will be responsible for seeking out new business opportunities for Dsquares. Developing, coordinating, and implementing plans designed to increase existing businesses and capture new opportunities, both locally and internationally and specifically within Africa and GCC regions. This role will define the strategic direction of the sector and work closely with the KSA Partner and UAE BD Director, who will assist in facilitating leads in respective international locations. This role will also work closely with Commercial Directors and Presales Analysts to define the client journey and create the proposals and pricing models. This role will have accountability in defining the client brief and translating it into a value proposition.

Key duties and responsibilities

• Develops industry penetration strategy and identifies gaps and opportunities.
• Responsible for implementing the quarterly BD pipeline plan, for both local and international clients.
• Initiates client leads in both local and international markets, except in KSA, where the country Partner holds this accountability.
• Works with Solution Design Team to facilitate the best client value proposition.
• Contacts potential clients to establish rapport and arrange meetings.
• Aligns with his/her support teams to facilitate client attainment and satisfaction.
• Follow-ups on new business opportunities to facilitate closure of deal.
• Gives feedback on the development of proposals.
• Closes deals with target clients to facilitate achievement of set KPIs.
• Supports Presales/Research Executive in planning and preparing presentations for specific targeted clients.
• Studies target industry reports for target accounts prior to approaching clients.
• Works with all internal stakeholders to facilitate the creation of the final client proposal (legal, finance, service delivery, partnerships, etc.).

Requirements

Required skills and qualifications

• Proven experience in a similar role, managing partnerships and driving business growth.
• Excellent leadership and team management skills.
• Strong communication, negotiation, and relationship-building abilities.
• Ability to work in a fast-paced, dynamic environment and manage multiple priorities.
• Analytical mindset with the ability to interpret data and make informed decisions.

Education and experience

• Bachelor's degree in Business, Marketing, or a related field.
• Minimum of 5 years of experience in partnerships, account management, or business development.
• Prior experience in the loyalty programs or marketing industry is a plus.
• Experience managing and leading a team is preferred.

What we offer

• Comprehensive wellbeing: Enjoy peace of mind with our private medical insurance and life cover, plus extra days off for every year you're part of the team.
• Financial growth: Reap the rewards of your hard work with our annual profit share and competitive compensation packages.
• Work-life balance: Achieve optimal well-being with our hybrid work environment, generous maternity and paternity benefits, and regular team-building events.
• Continuous development: Expand your horizons through our commitment to learning and development opportunities.
• Perks and privileges: Celebrate your journey with us through birthday leave, mobile allowances, transportation support, and a host of other employee-centric perks.