restaurant assistant manager

Education:

College/CEGEP.

Work setting:

Large restaurant and hotel.

Tasks:

• Evaluate daily operations .
• Monitor revenues to determine labour cost .
• Plan and organize daily operations.
• Set staff work schedules.
• Supervise staff.
• Train staff.
• Determine type of services to be offered and implement operational procedures.
• Conduct performance reviews.
• Enforce provincial/territorial liquor legislation and regulations.
• Organize and maintain inventory.
• Ensure health and safety regulations are followed.
• Negotiate with clients for catering or use of facilities.
• Participate in marketing plans and implementation.
• Leading/instructing individuals.
• Address customers' complaints or concerns.
• Provide customer service.
• Supervision: 16-20 people.

Certificates, licences, memberships, and courses :

Serving It Right Certificate.

Computer and technology knowledge:

• Electronic cash register.
• Point of sale system.

Security and safety:

Criminal record check.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Repetitive tasks.
• Attention to detail.
• Combination of sitting, standing, walking.
• Standing for extended periods.

Personal suitability:

• Accurate.
• Client focus.
• Dependability.
• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.

Screening questions:

• Are you available for shift or on-call work?.
• Do you have experience working in this field?.

Employment terms options:

• Evening.
• Shift.

Experience:

2 years to less than 3 years.

Employment terms options:

• Flexible hours.
• Day.
• Weekend.
• Overtime required.

Other benefits:

Free parking available.

Support for newcomers and refugees:

• Participates in a government or community program or initiative that supports newcomers and/or refugees.
• Assists with immediate settlement needs of newcomers and/or refugees (for example: housing, transportation, storage, childcare, winter clothing, etc.).
• Supports social and labour market integration of newcomers and/or refugees (for example: facilitating access to community resources, language training, skills training, etc.).
• Recruits newcomers and/or refugees who were displaced by a conflict or a natural disaster (for example: Ukraine, Afghanistan, etc.) .
• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .
• Does not require Canadian work experience.

Support for youths:

• Participates in a government or community program or initiative that supports youth employment.
• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Participates in a government or community program or initiative that supports Veterans .
• Provides awareness training to employees to create a welcoming work environment for Veterans .
• Supports Veterans in translating their military skills and experience into the language of the civilian job market .

Support for Indigenous people:

Participates in a government or community program or initiative that supports Indigenous people.

Support for mature workers:

• Participates in a government or community program or initiative that supports mature workers .
• Applies hiring policies that discourage age discrimination .

Supports for visible minorities:

• Participates in a government or community program or initiative that supports members of visible minorities.
• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for