Telesales and Customer Service Salesperson - Filippiada
Machine translation — original language: Greek.Show original
The company DRAGON CLEAN LTD, ( Preveza, Thessaloniki, Ioannina, Lefkada, Patra, Nafpaktos, Albania ) has modern facilities and modern organization / information systems, and implements modern technologies and methodologies.
It is a rapidly growing Industrial & Commercial Company based in Filippiada and is looking for a Telesales and Customer Service Salesperson for its headquarters in Filippiada.
Responsibilities - Indicative
- Prepares and carries out telephone communication with a specific customer base per day
- Adds and develops additional codes based on preparation before the telephone call or during times when there are no telephone calls.
- Adds offer codes from a list of codes
- Adds combination or replacement codes from those that the customer purchases.
- Participates in weekly reporting meetings and monthly meetings with the Telesales Supervisor and the External Consultant of the area of responsibility, regarding the progress of telephone calls of the previous week and the progress of Sales targets.
- And others described in detail in the role of the Telesales Salesperson.
Required Qualifications:
- Excellent computer use (mainly excel)
- Excellent knowledge of ERP programs (mainly softone)
- Previous experience in similar positions will be significantly considered
- Good knowledge of English
Skills
- Orientation towards the best customer service
- Excellent communication skills with customers and colleagues
- Excellent knowledge of customer base and products
- Ability to achieve targets
- Complaint - objection handling skills
- Flexibility, Observational skills, Perception
- Willingness for continuous training
- Harmonized with the company culture