cell phone repair technician

Education:

Secondary (high) school graduation certificate.

Work setting:

On-site customer service. Testing. Repair. Service.

Tasks:

• Install, arrange, remove and maintain telephone equipment, wiring and associated hardware.
• Repair or replace defective telephone equipment.
• Analyze test results and adjust, change or repair switching system, network, associated equipment and software.
• Complete and maintain test and service reports.
• Determine nature, cause and location of trouble.
• Operate computerized testing systems to conduct service tests on customer lines and equipment.

Work conditions and physical capabilities:

• Fast-paced environment.
• Attention to detail.
• Combination of sitting, standing, walking.
• Manual dexterity.

Personal suitability:

• Organized.
• Reliability.
• Accurate.
• Dependability.

Experience:

1 year to less than 2 years.

Other benefits:

Free parking available.

Support for persons with disabilities:

• Participates in a government or community program or initiative that supports persons with disabilities .
• Offers mentorship, coaching and/or networking opportunities for persons with disabilities .
• Provides awareness training to employees to create a welcoming work environment for persons with disabilities.

Support for newcomers and refugees:

• Supports newcomers and/or refugees with foreign credential recognition.
• Offers mentorship programs that pair newcomers and/or refugees with experienced employees .
• Provides diversity and cross-cultural trainings to create a welcoming work environment for newcomers and/or refugees .

Support for youths:

• Offers mentorship, coaching and/or networking opportunities for youth.
• Provides awareness training to employees to create a welcoming work environment for youth.

Support for Veterans:

• Offers mentorship, coaching and/or networking opportunities for Veterans.
• Offers workshops, counselling services or other resources to help Veterans navigate their transition into the civilian workforce (for example: adapting to different organizational structures) .

Support for Indigenous people:

• Offers mentorship, coaching and/or networking opportunities for Indigenous workers .
• Develops and maintains relationships with indigenous communities, indigenous-owned businesses and organizations .
• Provides cultural competency training and/or awareness training to all employees to create a welcoming work environment for Indigenous workers .

Support for mature workers:

• Applies hiring policies that discourage age discrimination .
• Offers mentorship, coaching and/or networking opportunities for mature workers .
• Offers phased re-entry options for mature workers who are returning to work after retiring (for example: gradually increasing hours and responsibilities) .

Supports for visible minorities:

• Applies hiring policies that discourage discrimination against members of visible minorities (for example: anonymizing the hiring process, etc.).
• Offers mentorship programs that pair members of visible minorities with experienced employees.
• Provides diversity and cross-cultural training to create a welcoming work environment for members of visible minorities.