Supervisor Klinik

Job description Jobdesk:

Sales Reporting

• create daily sales report (EOD): revenue by treatment/category/provider, payment method, promo/discount, refunds/voids, deposit.
• monitor achievement vs target and highlight gaps, abnormal discounts, and cashier variance.
• coordinate with finance for reconciliation and documentation completeness

Usage/Treatment Reporting

• compile treatment/usage report: sessions by treatment type and provider; capacity utilization (doctor chair time/bed)

-ensure service documentation completeness (codes,notes, consent as required)

• flag discrepancies (service delivered vs billed mismatch) for investigation

Stock Movement (Iventory Control) -control stock in/out for consumables, retail product, high-value clinical items, and device consumables -implement FIFO/FEFO, perform critical stock check, and run monthly stock opname with variance explanations

• manage reorder request and receiving check (quantity, batch,expiry)

Manpower Management

• create and manage rosters for doctor,nurse,therapist,BC, cashier/admin, housekeeping, technician
• conduct shift briefieng, task allocation, and real-time queue coordination

-enforce SOP dicipline (attendance, grooming, service standart) and document incidents/escalations to HR/Manager

• support onboarding and training checklist completion

Building & device readiness (routine maintenance coordination) -maintain preventive maintenance schedule for device, AC, Electrical, IT/POS peripherals, and clinic facilities -coordinate vendors/technicians, track dwontime, and keep service records -ensure daily readiness and safety check; escalate any risk immediately

General Daily Log Reporting -produce daily operations log (eod) : patient volume highlight, sales summary, staffing issue, stock alert, facility/device issue, complaints/incidents, and next day action list.

• maintain open issues tracker until closure

Qualifications:

D3/S1 preferred; strong operational mindset

2-4 years supervisor experience in clinic/beauty/retail/hospitally operations

strong excel/google sheet reporting skills (basic formulas, pivot a plus)

leadership, attention to detail, integrity (money/stock/data), calm under pressure

Skills: Sales Strategy, Problem Solving, Store Management, Store Operations, Customer Service, Store Activity Operation, Teamwork