receptionist

Education:

College/CEGEP. or equivalent experience.

Work setting:

• Health care institution, facility or clinic.
• Retail/wholesale establishment/distribution centre.

Tasks:

• Greet people and direct them to contacts or service areas.
• Provide basic information to clients and the public.
• Obtain and process information required to provide customer service.
• Operate switchboard or telephone system.
• Record and relay information.
• Schedule and confirm appointments.
• Send invoices.
• Maintain work records and logs.
• Receive and issue payments.
• Perform clerical duties, such as filing and sorting and distributing mail.
• Answer telephone and relay telephone calls and messages.
• Calculate billing charges.
• Monitor mobile radio or telephone.
• Relay service to persons with disabilities.

Computer and technology knowledge:

• Electronic medical records.
• Electronic mail.
• MS Excel.
• MS Word.
• MS Windows.

Security and safety:

• Bondable.
• Basic security clearance.
• Criminal record check.

Transportation/travel information:

Own transportation.

Work conditions and physical capabilities:

• Fast-paced environment.
• Work under pressure.
• Tight deadlines.
• Repetitive tasks.
• Attention to detail.
• Sitting.

Personal suitability:

• Efficient interpersonal skills.
• Excellent oral communication.
• Excellent written communication.
• Flexibility.
• Organized.
• Reliability.
• Team player.
• Ability to multitask.
• Time management.

Screening questions:

• Are you currently a student?.
• Do you have experience working in this field?.

Employment terms options:

• Evening.
• Flexible hours.

Experience:

No experience (will train).

Employment terms options:

• Day.
• Weekend.

Health benefits:

Vision care benefits.