Admissions Officers

Established in 1972, Dover Court International School in Singapore is a leading inclusive international school with British heritage, serving international families, set on a green 12-acre site about 20 minutes from the Singapore CBD. Dover Court International School is a community with inclusion at its heart. With more than 2000 students aged 3 to 18, our unique Pathway programme enables us to provide an education that meets the needs of a diverse student population, ensuring all learners are appropriately supported and challenged in their learning. This is reflected in our excellent outcomes for all learners.

Our unique approach enables us to prepare all students to flourish in our dynamic world, so they are active participants in a globally connected community, now and throughout life.

At Dover Court, we believe every family deserves an exceptional start to their child's education journey.

We're looking for Admissions Officers to join our team and help prospective families navigate one of the most important decisions they'll make for their child.

This is a consultative, relationship-driven role where you'll partner closely with families to understand their aspirations, answer their questions, and help them determine whether Dover Court is the right fit for their child. You'll build trust, create meaningful connections, and guide families confidently from their first enquiry through to enrolment and beyond.

As one of the first people families meet, you'll play a key role in bringing the Dover Court story to life. Through personalised conversations, school tours and ongoing engagement, you'll help parents understand what makes our school unique and why our inclusive approach has made us a school of choice for families in Singapore for decades.

Safeguarding

At Nord Anglia Education we are committed to providing a world class, safe, happy environment in which children and young people can thrive and learn. We are committed to safeguarding and promoting the welfare of all our pupils where we embrace all race, abilities, religions, genders, and cultures. All post holders in regulated activity (having regular unsupervised contact with children) are subject to appropriate national and international vetting procedures including satisfactory criminal record checks from both your country of residence/birth and any country of residence.

We welcome applications from suitable qualified persons from all diverse backgrounds. Please note that only candidates shortlisted for interviews will be contacted.

1. Guide parents and students through the admissions process, making the experience positive, straightforward and engaging throughout.

• Provide a warm, responsive, and personalised journey for prospective families from enquiry to enrolment.
• Host individual and group tours, ensuring every visit reflects our school’s values and brand promise.
• Respond to all parent enquiries within 24 hours during the working week.
• Maintain high-quality written and verbal communication with empathy and professionalism.
• Create memorable “magic moments” for families throughout their journey.

1. Build an understanding of each family’s needs and interests throughout the Parent Experience Journey.

• Get to know families through great questions and active listening.
• Always be curious - identify what each parent and student needs -then personalise and tailor your communication accordingly.
• Deal effectively with objections and be responsive to buying signals.
• Implement admissions processes in line with group policies and local regulations.
• Stay informed about regulatory requirements and ensure adherence at all stages.

1. Drive conversion at each stage of the pipeline by maintaining a focus on ‘closing’ towards the next step .

• Drive progress at each stage of the admissions process, maintaining a focus on moving families to the next step.
• Manage applications and assessments efficiently to ensure a smooth experience.
• Follow up promptly with leads and re-engage unresponsive families using bestpractice timing.
• Support orientation and induction for new starters to ensure a positive first day.

1. Support the Admissions Manager throughout the enrolment process to optimise school enrolment.

• Coordinate all aspects of the admissions process to ensure a seamless experience for families and maintain school capacity.
• Schedule and manage application review and assessments promptly, ensuring accuracy and efficiency.
• Monitor and act on leaver notifications and class availability with meticulous attention to detail to protect enrolment numbers.
• Process applications and contracts quickly and accurately, maintaining compliance with school and regulatory standards.

1. Implement the school’s admissions processes in line with any group policies and local market regulations.

• Implement admissions processes in line with group policies and local regulations.
• Stay informed about regulatory requirements and ensure adherence at all stages.

1. Manage data capture and lead management through iSAMs currently and our CRM system when this launches.

• Maintain accurate records in CRM and iSAMs, updating lead statuses and notes promptly.
• Ensure compliance with business rules for data capture and management.
• Support reporting requirements by providing accurate and timely data.

1. Provide appropriate feedback and best practice share to other members of the Admissions and wider school team.

• Support the DAM to develop a culture where the school engages as one and works to ensure admissions is a whole school responsibility.
• Contribute to the sharing of best practice in admissions across the Admissions team, region and group. Support reporting requirements by providing accurate and timely data.

1. Take a proactive approach to personal development planning using company toolkits and procedures as appropriate.

• Take ownership of your growth through feedback and training.
• Proactively seek timely feedback from colleagues and stakeholders
• Build empathy and rapport with families.
• Support the MAC team with school events.

Qualifications & Skills:

• Has a Degree Qualification
• Brings along a minimum of 2 years of relevant experience within the International School sector or education sector.
• Is technologically savvy and comfortable working with a CRM, automations and online platforms
• Possesses good cross-cultural, interpersonal & communication skills and an affinity for interacting with diverse nationalities and cultures
• Enjoys building relationships and connecting with people from diverse backgrounds
• Is naturally curious and skilled at uncovering what matters most to families
• Brings a commercial mindset and is motivated by achieving goals
• Communicates with warmth, confidence and professionalism
• Thrives in a fast-paced environment
• Is highly organised, proactive and detail-oriented
• Enjoys working collaboratively as part of a high-performing team

Why Dover Court?

Dover Court is not a typical school. For more than 50 years, we've shown that exceptional outcomes and inclusive education go hand in hand. We believe every child deserves to be known, valued and empowered to achieve more than they thought possible.

You'll join a team that works hard, supports one another, celebrates success and genuinely cares about making a difference. Together, we help families find a school community where their children can flourish.

If you're a dedicated professional looking for meaningful work and the opportunity to make a real impact on families' lives, we'd love to hear from you.

This is an full time onsite position based at our Singapore campus.