Customer Service Representative (On-site)

We are a fast-growing U.S. Company based in Armenia, seeking a motivated Permit Specialist to join our dynamic team. The role involves maintaining a positive, professional attitude, responding promptly to customer inquiries, and communicating effectively across multiple channels. No prior experience is required—full training provided, but experience in trucking and logistics is an advantage.

Answer phone calls & emails, respond to inquiries, and provide excellent customer service

Process orders and assist customers with quotes and the filing process

Handle basic office tasks such as data entry and filing

Excellent communication skills in English (C1 or higher) – both verbal and written

Strong computer skills, proficient in the latest version of Microsoft Office (365 version is a plus)

Self-motivated and high attention to detail

Punctual, responsible, reliable, and honest

Fast learner who can follow directions and work independently

Excellent organizational, filing, and follow-up skills

Working Hours:  Monday to Friday, 19:00 – 04:00 (with two 15-minute breaks and a 30-minute lunch)