Complaints Manager (m/f/d)

Dornseifer Personalmanagement GmbHLennestadtArbeitsagenturpublished 04/15/2026
Machine translation — original language: German.Show original

What we bring to the table: Dornseifer Personalmanagement GmbH is a family business whose success is based on trust and sustainable cooperation. Today, we are represented by our branches at 6 locations in 4 federal states.

Around 500 employees represent our services nationwide and throughout Europe.

Would you like to learn more about us?

Then visit us at www.dornseifer-personal.de or follow us on Facebook, LinkedIn and Instagram.

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Complaints Manager (m/f/d)

Job ID: 4607 Location: Lennestadt Employment type(s): Full-time

Your perspectives: Look forward to a varied task in a motivated team. Open communication, short decision-making paths and independent working are part of the daily routine at our customer's site.

With good suitability and a careful way of working, there is the chance of being taken on into a permanent position.

Sounds good to you?

Then apply now – we look forward to meeting you!

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We are looking for you: "Would have - Could have - Should have" was yesterday! DOING! is what's in!

Are you looking for a new professional challenge within the framework of temporary employment – with the chance of being taken on? Then you have come to the right place! For our customer, we are looking for you as a Complaints Manager (m/f/d) in full-time.

These are your tasks:

  • Planning, implementation and monitoring of all measures regarding incoming complaints
  • Continuous monitoring and comparison of measure implementation
  • Participation in the creation and optimization of complaint processes
  • Creation of complaint reports
  • Systematic determination and evaluation of quality-relevant complaint key figures
  • Support of the assembly area project production (socket combinations)

Do you see yourself in these tasks?

Then apply today – we look forward to meeting you!

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Your skills: You should have the following points in your luggage:

  • Successfully completed technical training with subsequent further training as a state-certified technician in electrical engineering / mechatronics (m/f/d), alternatively a completed further training as an industrial master in electrical engineering / mechatronics (m/f/d)
  • Relevant professional experience in the field of quality management, preferably focusing on complaint processing
  • Knowledge in control cabinet construction
  • Knowledge in the field of electronics manufacturing/processing
  • Good MS-Office and English skills
  • Analytical, solution-oriented thinking as well as a conscientious way of working
  • A high degree of service and customer orientation
  • Teamwork skills and willingness to travel (1-2 times per quarter)

We look forward to meeting you!

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Our offer: We offer:

  • Performance-related remuneration + possibly performance bonuses
  • Working in a future-oriented company
  • Permanent employment contracts
  • Contacts to regional and supra-regional renowned companies
  • Personal and competent contact persons
  • Application of a collective agreement (GVP)
  • Collective agreement bonuses such as holiday and Christmas bonuses
  • Employee (m/f/d) refers employee (m/f/d) bonus

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Our location in Attendorn: Team Attendorn

Bahnhofstr. 4 57439 Attendorn Tel. 02722 6359690

Email: milo-attendorn@dornseifer-personal.de

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Department(s): Industrie Type(s) of personnel requirement: New appointment Collective agreement: GVP Pay group: from €25.00