Migrant Victim Support (MVS) Support Worker
In order to work in Ireland a non-EEA National, unless they are exempted, must hold a valid employment permit. Please review the Eligibility and requirements for an employment permit if you are unsure of your eligibility to apply for this vacancy.
Key Responsibilities
- Casework and Support
- Provide one-to-one, trauma-informed casework support to victims of crime, including risk assessment, safety planning, and practical assistance.
- Offer information and advocacy on entitlements, reporting options, and referral pathways (e.g., Gardaí, legal aid, social protection, housing, healthcare, counselling).
- Support clients to engage with the criminal justice system, accompanying them to appointments and liaising with service providers as required.
- Maintain up-to-date case records in line with Doras’ data protection and confidentiality policies.
- Outreach and Engagement
- Conduct targeted outreach within migrant communities and local organisations to raise awareness of victims’ rights and available supports.
- Facilitate workshops and information sessions on crime reporting, hate crime, domestic violence, and trafficking awareness.
- Build relationships with migrant-led groups and community networks to strengthen trust and referrals.
- Interagency Collaboration
- Liaise with Garda Victim Services, INAR, the Department of Justice, HSE Safeguarding Teams, and other stakeholders to coordinate support.
- Participate in local and national networks addressing victim support, gender-based violence, and anti-racism initiatives.
- Contribute to joint responses and policy submissions based on casework trends.
- Monitoring, Reporting, and Learning
- Collect and analyse anonymised case data to identify emerging issues and inform advocacy priorities.
- Prepare monthly activity reports and contribute to project evaluations.
- Participate in supervision, debriefing, and reflective practice to ensure wellbeing and quality service delivery.
Essential Criteria
- A third-level qualification in law or a related field
- At least two years’ experience providing direct support to vulnerable individuals within a refugee/migrant, gender-based violence, or victims’ rights context.
- Strong understanding of trauma-informed and culturally sensitive practice.
- Knowledge of relevant Irish and EU legislation relating to victims’ rights, domestic violence, hate crime, and trafficking.
- Knowledge of immigration processes and entitlements.
- Fluent in Portuguese and/or Spanish.
- Excellent communication, advocacy, and organisational skills.
- Experience working with interpreters and cross-cultural communication.
- Ability to work independently and collaboratively within a multidisciplinary team.
- Proficiency in Microsoft Office and case management tools.
Desirable Criteria
- Full clean driving licence and access to transport.
How to Apply
Please submit your CV and a cover letter outlining your suitability for the role to recruitment@doras.org with the subject line MVS Case Worker Application.
Closing Date: October 25th 2026