Store Manager สาขา J-Park ศรีราชา

Your tasks

The Store Manager is responsible for the overall success and smooth operation of the store. This role involves balancing high-level strategic planning—such as driving sales growth and financial profitability—with the hands-on management of staff, inventory, and daily store standards.

1. Operational Excellence & Inventory Management

Daily Operations: Oversee all aspects of store functions, ensuring staffing levels and schedules are optimized for peak and off-peak hours.

• Inventory Control: Monitor stock levels, manage replenishment cycles, and minimize shrinkage to ensure product availability and waste reduction.
• Compliance: Ensure the store operates in full alignment with company policies, local labor laws, and safety procedures.

1. Sales & Marketing Strategy

Revenue Growth: Develop and execute localized marketing initiatives and sales strategies to increase foot traffic and achieve monthly/annual targets. Performance Monitoring: Analyze financial reports and KPIs to track profitability, managing expenses and labor costs effectively.

1. People Management & Development

Leadership: Build a high-performing team by recruiting, training, and motivating staff to exceed performance expectations. Customer Service: Foster a culture of "Excellent Customer Service," ensuring staff are well-trained in product knowledge and customer engagement.

1. Brand Standards & Stakeholder Relations

Store Environment: Maintain a clean, organized, and welcoming shopping environment that reflects the brand's global standards. Representation: Serve as the primary point of contact for customers, vendors, and external stakeholders, upholding the company’s reputation in the community.

Requirements

1. Education: Bachelor’s degree in Business Administration, Management, or a related field.
2. Experience: Minimum of 5+ years of proven experience in retail management (experience in high-volume retail or Japanese retail environments is a plus).
3. Technical Skills: Proficiency in Microsoft Dynamics NAV (Navision) or similar ERP systems.
4. Leadership: Strong organizational skills with a "lead by example" mentality and the ability to work both independently and collaboratively.
5. Soft Skills: Exceptional communication and interpersonal skills, with a focus on problem-solving and customer satisfaction.