Night Auditor - 91 Athens Riviera

Welcome to Domes! Domes Resorts is one of the leading and award-winning Hospitality Companies in Greece and one of the fastest-growing in Europe. With a presence in Crete, the Ionian Islands, Chalkidiki, Rhodes, the Cyclades, Athens, Portugal, and Spain, all our destinations have been selected to offer inspired ideas and unique experiences to the visitor, through 4 innovative Brands, as well as through our collaboration with the largest Hotel Brands, such as Marriott and Hilton. Our people are a structural component of our success. We support the power of the team, offering everyone the opportunity to grow in a progressive and innovative work environment with passion and perseverance. Teamwork, integrity, and evolution are just some of the reasons why almost 2000 employees every year entrust their future to Domes Resorts. 91, Athens Riviera We are currently hiring for our new Glamping and Members Club “91 Athens Riviera”, an ultimate luxury cabana beach club experience, located in the Voula area in Athens. Night Auditor The role: The Night Auditor at Domes ensures the smooth operation of the hotel during the night hours. Responsibilities include serving guests, performing daily financial reconciliations and checks, as well as preparing various reports for the management team. The role combines excellent customer service with end-of-day procedures, making it ideal for individuals with attention to detail, organizational skills, and the ability to work autonomously during off-peak hours. Some of the responsibilities: Guest Service Welcomes and serves guests during check-in, check-out, and any other request or inquiry during the night shift. Effectively manages any guest complaints or issues, always maintaining a professional and positive attitude. Ensures that the lobby and reception area are clean, organized, and safe. Responds promptly to phone calls, electronic messages, and any other form of communication. End-of-Day Tasks Performs Night Audit procedures, verifying the accuracy of daily revenue entries for all departments (rooms, F&B departments, etc.). Performs reconciliation and checking of cash transactions, credit card payments, and other payment methods. Prepares and sends daily reports to Management, including data regarding room occupancy, revenue, and summary expense reports. Administrative Support & Security Monitors and ensures the security of the facilities during the night shift, immediately reporting any suspicious activity. Manages emergency situations, such as fire alarms or medical incidents, coordinating necessary actions with the relevant departments. Provides support to other departments, such as Housekeeping or Maintenance, when urgent needs arise.

Required Qualifications: Nice to have: A degree or diploma in the field of Hospitality, Tourism, or a related subject will be considered an additional asset. Previous experience in Front Office or Guest Services, preferably in a luxury hospitality hotel. Very good knowledge of the English language. Knowledge of a second foreign language will be considered an additional asset. Familiarity with Property Management Systems, such as Opera, as well as other hotel software. Very good numerical skills and the ability to manage financial transactions. What you will bring with you: Excellent communication and interpersonal skills for effective communication management both with guests and team members. Ability to prioritize, work effectively under pressure, and immediate problem-solving. Developed analytical and organizational thinking, with attention to detail, as well as the ability to make immediate decisions and effectively handle challenges. Ability to effectively manage multiple tasks simultaneously, such as completing Night Audit procedures while simultaneously attending to guest needs. Ability to implement hotel policies and procedures, while simultaneously ensuring a high level of guest satisfaction. Benefits: We offer: Competitive compensation package. Continuous training and professional development opportunities. Friendly and supportive work environment.

Domes Resorts offers equal opportunities to all and is against discrimination. All your applications will be treated with strict confidentiality. Note: Communication will only be made with the final list of candidates.