Front Office Manager
As part of the development of our 4-star hotel establishment, we are looking for a Front Office Manager in a permanent contract (CDI) to guarantee our clientele an irreproachable and personalized welcome experience.
Missions Reporting to the Management, you will ensure the management and organization of the reception service in compliance with the establishment's quality standards. In this capacity, you will notably be responsible for:
- Supervising and coordinating all reception activities.
- Guaranteeing a warm, professional, and personalized welcome to every client.
- Ensuring client satisfaction and loyalty.
- Supervising, supporting, and training the reception team.
- Managing special requests as well as any potential client complaints with diplomacy and efficiency.
- Collaborating closely with the various departments to ensure optimal service quality.
Profile sought
- Significant and successful experience in a similar position within 4 or 5-star hotel establishments.
- Excellent presentation and irreproachable appearance.
- Keen sense of hospitality and customer service.
- Great discretion, professionalism, and respect for confidentiality.
- Organization, rigor, and reactivity.
- Excellent oral and written expression.
- Mastery of hotel IT tools.
- Proficiency in English is indispensable; a second foreign language would be appreciated.
We offer
- A position of responsibility within a high-end establishment.
- A pleasant working environment, in a natural and soothing setting.
- A dynamic team committed to customer satisfaction.
- Negotiable remuneration based on experience and skills.
Position to be filled in October / November 2026
Join us If you are passionate about high-end hospitality, customer satisfaction-oriented, and wish to evolve in an environment where service excellence is a priority, we will be delighted to review your application.
Please send your CV and cover letter to f.rodier@domainedesgranges15.com