account manager - sales

About the company

We pride ourselves on fostering a collaborative and inclusive workplace where every team member is valued. Our company promotes continuous learning and professional development, ensuring employees have the tools and resources they need to succeed. Join us and be part of a team that is committed to excellence and innovation.

Your tasks

• Develop and maintain strong relationships with clients to ensure satisfaction and retention.
• Act as the main point of contact for assigned accounts, addressing inquiries and resolving issues promptly.
• Collaborate with internal teams to deliver tailored solutions that meet client needs.
• Monitor account performance and provide regular updates to clients and management.
• Identify opportunities for upselling and cross-selling services to enhance client value.

Requirements

• Entry-level or junior experience in account management or a related field is a plus.
• Strong verbal and written communication skills in English, we welcome english-as-a-second-language (ESL) applicants with proficiency in English.
• Ability to work collaboratively in a team environment while managing individual responsibilities.
• Proficient in Microsoft Office Suite; experience with CRM software is a plus.
• Must be eligible to work in Canada.

Other

We are seeking a motivated and enthusiastic Account Manager to join our dynamic team at our Toronto office. This is a permanent, full-time position that offers a hybrid work environment, allowing for a balance of in-office and remote work.