Student Enrolment/Recruitment Specialist

About the company

Docenti Global Business School develops global business leaders through quality business education, professional development, and globally relevant academic programmes.

Your tasks

We are seeking experienced, results-driven, persuasive, and customer-focused Student Enrolment Specialists to join our Admissions and Sales team. The successful candidates will manage Marketing-generated leads, nurture prospective students, provide programme guidance, follow up on enquiries, and convert qualified prospects into registered students.

This role is suited to a sales professional who understands that lead generation is only the first step; success is measured by converting qualified leads into completed student enrolments

• Receive, review, and promptly contact leads generated by the Marketing Department.
• Qualify prospects by assessing their eligibility.
• Maintain an organised database of all assigned prospects, including contact details, lead sources, interests, and engagement history.
• Ensure that every assigned lead receives timely attention and has a clearly defined next action.
• Identify high-potential prospects and prioritise them for immediate follow-up
• Engage prospects through telephone calls, WhatsApp, email, and others
• Follow up consistently with prospects until they enrol, or reach an approved closure point.
• Develop and maintain a structured follow-up plan for new, active, undecided, and dormant leads.
• Explain Docenti's programmes, admission requirements, tuition fees, payment plans, learning structure, and career benefits.
• Convert qualified leads into enrollment.

Requirements

The ideal candidate must demonstrate

• Excellent verbal and written communication skills.
• Strong telephone-sales and consultative-selling skills.
• Confidence in persuading prospects and closing enrolment decisions.
• Consistency, patience, and discipline in lead follow-up.
• Ability to address objections
• Strong negotiation, relationship-building, and customer-service skills.
• Ability to manage a high volume of leads without missing follow-ups.
• Strong organisation and attention to detail.
• Proficiency in Microsoft Excel, Google Sheets, and digital communication tools.
• Commercial awareness and a target-driven mindset.
• Integrity, accountability, resilience, and ownership.

How to apply

Interested and qualified candidates should send their updated CV to perpetua.akanazu@docentibusinessschool.com

With the subject line Student Enrolment Specialist.

Other

Only candidates with relevant experience and a demonstrable ability to convert leads into enrollment will be shortlisted.