Program Manager(QCore)

DNA INFOTECH PTE. LTD.Singaporemycareersfuturepublished 09/23/2026

Must-have:SAPSecuritySeniorLead

Lead the integrated Operational Excellence programme plan, roadmap, governance cadence and delivery controls.
Establish clear workstream ownership, milestones, dependencies, decision points and quality gates.
Maintain programme-level oversight of scope, schedule, resources, budget, risks, issues, assumptions and dependencies.
Drive timely decisions and escalation of matters affecting business readiness, market deployment or benefits realisation.

Oversee business requirements, process mapping, fit-gap assessment and future-state design activities.
Ensure global process standards and ways of working are defined, with justified local or regulatory variations documented and governed.
Ensure QCore configuration, forms, templates, reports, workflows, user roles and security design are validated against agreed business requirements.
Coordinate approval of SOPs, readiness checklists and operating procedures.
Ensure each market has the required ownership, SMEs, capacity and readiness plans.

Provide programme oversight of business data readiness, including field mapping, transformation rules, remediation, deduplication and sign-off.
Ensure clear ownership and decision-making for data quality, business rules and market-specific remediation.
Coordinate dependencies between Operational Excellence, Technology, vendor and market teams for migration rehearsals and cutover.
Ensure migration outputs are validated, issues resolved and business sign-offs secured before go-live.
Oversee post-migration validation and closure of material data issues.

Provide programme oversight across integration workstreams and align business, Technology, vendors and operational stakeholders.
Manage cross-functional dependencies across QCore and integrated platforms, including SAP, Enate, VDP, Fenergo, Napier, EQT and future applications.
Ensure the Integration Lead and relevant teams execute the definition of operational requirements, business rules, data flows and end-to-end process validation.
Ensure operational workflows, data flows and process impacts are understood, documented and incorporated into business readiness plans.
Oversee execution of integration testing, operational validation, issue resolution and business sign-offs.
Escalate integration risks and dependencies that could affect readiness, cutover or operational continuity.

Oversee the business testing approach, UAT planning, test readiness, execution governance, defect management and business sign-off.
Ensure business, data, security and end-to-end integration scenarios are adequately represented and validated.
Coordinate operational cutover activities, go-live readiness reviews and escalation of unresolved risks.
Ensure effective business participation during go-live and hypercare, with clear triage and ownership.
Lead the operational transition to BAU, including support readiness, handover, lessons learned and closure of outstanding actions.

Provide programme governance and oversight of training, communications, adoption and change readiness activities.
Ensure the accountable Change, Training and Adoption leads develop and execute appropriate strategies, plans, materials and interventions.
Ensure change impact assessments, stakeholder engagement, champion and super-user networks, rolebased training and adoption activities are delivered to plan.
Monitor training completion, business readiness, adoption measures and emerging resistance or capacity risks across markets.
Drive resolution and escalation of readiness or adoption issues that could affect programme outcomes.

Build effective working relationships across Operations, Operational Excellence, Technology, Product, Finance, Compliance, markets and external partners.
Align senior stakeholders on priorities, trade-offs, risks and decisions.
Coordinate workstream leads and market resources, ensuring capacity and capability gaps are addressed.
Hold delivery partners accountable for agreed outputs, quality standards and timelines.
Facilitate cross-functional workshops, governance forums and decision-making sessions.

Integrated Operational Excellence programme plan, roadmap and resource plan.
Programme governance, RAID, dependency, decision and milestone controls.
Business requirements, process design and operational readiness governance.
Data readiness, migration validation and business sign-off governance.
Integration readiness, end-to-end operational validation and dependency oversight.
UAT, business go-live readiness, cutover and hypercare governance.
Training, communications and adoption readiness oversight.
Market readiness reporting, BAU transition and benefits realisation tracking.

10+ years leading complex business, operational or digital transformation programmes, preferably in a global, multi-market environment.
Demonstrated experience managing programmes spanning business operations, technology, data, integrations, testing and organisational change.
Strong programme governance, planning, financial management, resource management, risk management and executive reporting capabilities.
Experience with enterprise platform implementations, ideally within professional, corporate or financial services.
Sound understanding of data migration, systems integration, business testing, cutover and operational readiness, with the ability to challenge and coordinate specialist leads.
Proven ability to lead through ambiguity, resolve complex dependencies and maintain momentum across multiple teams and priorities.
Excellent senior stakeholder and vendor management skills, with the confidence to influence decisions and drive accountability.
Strong communication, facilitation and presentation skills, with a business-outcome focus.

Bachelor's degree in Business, Finance, Technology, Operations or a related discipline.
Programme or project management qualification such as MSP, PMP, PRINCE2 or equivalent is preferred.
Change management, process improvement or business analysis qualifications are advantageous.

Operational workstreams deliver agreed scope and milestones with clear ownership and effective governance.
Critical dependencies across requirements, data, integrations, testing and change are identified early and resolved in time.
Markets achieve operational readiness before deployment, with required business sign-offs completed.
Data migration, end-to-end integration validation and UAT complete without unresolved critical business risks.
Training and adoption activities are delivered by accountable leads, with readiness and adoption measures actively monitored.
Go-live, hypercare and transition to BAU are controlled, with operational continuity protected.
Programme benefits, standardisation and improved ways of working are tracked and embedded.