Export Business and Sales Administration Assistant (M/F)

Job Description:

TERCIO and its Aix office are recruiting for one of their clients, an:

Sales Administration Assistant France and Export (m/f)

Your mission

A true interface between the different actors of the customer relationship, you are the cornerstone between our internal interlocutors (sales, logistics, production, quality, technical) and external ones (customers, distributors, carriers). You ensure the commercial and administrative follow-up of our customers and distributors, both in France and for export. Your main missions: Ensure excellent relationships with customers and distributors in France and internationally

• Draft offers, quotes, and commercial correspondence
• Record and ensure the follow-up of customer orders
• Coordinate the logistical follow-up of orders until delivery
• Organize transport and prepare the necessary documents for shipments, especially for export
• Ensure the follow-up and processing of disputes in connection with the various departments concerned
• Participate in the proper maintenance and updating of the CRM: processing commercial reports, drafting correspondence, and updating information
• Ensure the filing and proper management of documents related to Sales Administration activity

Good to know: Position based in Rognac No remote work Remuneration over 12 months the first year and 14 months starting from the second year Profit-sharing scheme

Profile Description: Successful experience within a BtoB Sales Administration department, ideally in an industrial or technical products environment, with experience or an appetite for international operations

• Very good mastery of customer relations and a sense of service
• Good level of professional English, both written and spoken, indispensable for managing our export customers
• Interest and ease in working with technical products
• Good mastery of IT tools, notably Word and Excel
• Knowledge of an ERP is appreciated; mastery of Sage X3 is a plus
• Organization, rigor, and reactivity
• Ability to manage multiple files simultaneously and to prioritize
• Taste for teamwork and ease in exchanges with various interlocutors
• Above all, we are looking for a reliable, organized, reactive, dynamic, and customer-oriented person, capable of following their files autonomously while working in close collaboration with all the company's departments