Road Freight Transport Operations Agent (M/F)

Job Description:

TERCIO and its Lyon office are recruiting for one of their clients, a:

Transport Operator (m/f)

Your mission: Identify and select the transport solutions most suited to client needs and operational constraints

• Organize and coordinate transport operations from end to end, from the loading point to delivery, as well as the potential return of equipment
• Ensure the monitoring and smooth running of transport operations, ensuring compliance with deadlines, contractual commitments, and internal procedures
• Optimize the use of transport resources to guarantee the profitability and performance of operations
• Ensure the quality of services provided and actively contribute to client satisfaction and loyalty
• Ensure the administrative and financial monitoring of operations, including the control of supplier invoices and the preparation of elements necessary for client billing
• Develop and maintain a relationship of trust with clients, ensuring regular and high-quality communication
• Manage service quality and anticipate potential malfunctions in order to prevent disputes and implement necessary corrective actions
• Be proactive in improving processes, optimizing costs, and service quality.

Good to know: CDI. 39h/week. Proposed salary: from 30K€ gross annual + benefits (Performance bonus, profit sharing, participation)

Profile Description: With a Bac +2/3 level of education, you have 2 to 3 years of experience in a similar position, ideally acquired in the transport sector

• Professional English required
• Knowledge of transport regulations
• Mastery of IT tools
• Reactivity, rigor, and good interpersonal skills