Executive, Client Management
Location: 47 Jalan Buroh (West) Transport: Direct shuttle buses from Jurong East, Choa Chu Kang, & Serangoon MRT Experience is not required; a willingness to learn is essential.
Open to candidates with no prior experience.
No experience required; suitable for entry-level candidates.
Why Join Our Client Management Team? In the world of Healthcare, precision is everything. As a Client Management Executive, you are the Strategic Face of DKSH . You won’t just manage accounts; you will orchestrate complex supply chain solutions for global healthcare brands. This is a high-visibility role where you learn how a multi-billion dollar business operates from the inside out. The DKSH Edge for Graduates: Strategic Exposure: Lead Monthly and Quarterly Business Reviews (MBR/QBR) with key industry stakeholders.
Data Mastery: Learn to translate complex logistics data into business stories that drive decisions.
Connectivity: We make the "West" easy. Enjoy 2-way company transport from major MRT hubs (North, West, and North-East).
Fast-Track Growth: We value fresh perspectives. This role is designed to groom the next generation of Supply Chain leaders.
The Mission (Your Key Focus):
- Strategic Client Partnership
Be the Consultant: Act as the primary point of contact for healthcare clients, understanding their business needs and ensuring our operations align with their goals.
Performance Storytelling: Consolidate KPI metrics (CCC, DC, SCM, Finance) into professional reports. You don't just report numbers; you explain the "Why" and the "How to improve."
Relationship Building: Maintain a high "touch-point" frequency with clients to build trust and long-term partnership.
- Inventory & Operations Command
Inventory Intelligence: Monitor stock levels against contractual targets. You’ll be the "guardian" of inventory, minimizing obsolescence and managing non-working stock.
Cross-Functional Orchestration: Work hand-in-hand with our Distribution Centre (DC) and Material Management teams to ensure shipments are tracked and storage is optimized.
Instructional Lead: Provide clear, data-backed instructions for inventory transfers, write-offs, and block actions.
Who We’re Looking For: Education: A Degree in Business Administration, Supply Chain Management , or a related field.
The Analytical Mind: You love Excel and can spot a trend in a sea of numbers. You are comfortable with quantitative analysis.
The Communicator: You can present to a room with confidence and handle client queries with professional poise.
The Proactive Learner: You don’t wait for instructions; you see a gap and offer a solution.
Functional Skills You’ll Master: Advanced proficiency in Office 365 (Excel & PowerPoint are your best friends).
Deep understanding of Healthcare industry dynamics.
End-to-end Supply Chain KPIs and contractual management.