Waitress

We are looking for a Waitress/Waiter for our restaurant someone who can carry a fine dining service and talk to guests about the menu and the wine list with confidence. This is not order-taking. Guests will ask what to drink with the dish and what to order tonight, and you are expected to have an answer.

Key Responsibilities

• Run the full service sequence to fine dining standard greeting, order taking, service, clearing, farewell
• Know the menu well enough to explain dishes, ingredients, and allergens without checking every time
• Take orders accurately into the POS and coordinate timing with kitchen and bar
• Set up and maintain your station: table setting, glassware, mise en place, cleanliness, and hygiene
• Handle bills and payment accurately, and close your station without shortages
• Pass guest allergies and dietary requests to the kitchen every time, and handle complaints calmly on the spot

Qualifications

• Minimum 1–2 years as waitress/waiter in fine dining, a hotel restaurant, or a premium venue
• Practical wine knowledge is required able to guide a guest through the list and suggest pairings.
• Experience in a Japanese or sushi outlet is a strong plus
• Conversational to intermediate English, you will speak with international guests every shift
• Familiar with POS systems; good grooming and professional presentation
• Willing to work shifts, weekends, and public holidays

Skills: Customer Service, Chinese Restaurant, Western Restaurant, Microsoft Word, Restaurant Reception, Teamwork, Barbecue Restaurant, Microsoft Excel, Microsoft Office, Administration