Ship Chandler

Key Responsibilities

• Develop and execute business development strategies to grow the company's Ocean Freight business , with a strong focus on new customer acquisition.
• Identify, prospect and secure new business opportunities with importers, exporters, manufacturers, traders and multinational companies .
• Manage the complete sales cycle from lead generation, cold calling and client meetings through quotation, negotiation and closing .
• Promote and sell FCL and LCL ocean freight solutions , including import and export services across key international trade lanes.
• Understand customers' shipping requirements and provide customised logistics solutions based on cargo type, volume, routing, transit time and pricing requirements .
• Develop and maintain a strong sales pipeline and consistently achieve revenue, gross profit and new-business targets .
• Build long-term relationships with new and existing customers, identifying opportunities for account development, upselling and cross-selling .
• Work closely with Pricing, Operations and Customer Service teams to develop competitive quotations and ensure smooth shipment execution.
• Monitor ocean freight rates, carrier capacity, market trends and competitor activities to identify commercial opportunities.
• Maintain good relationships with shipping lines, overseas agents and logistics partners to support competitive service offerings.
• Negotiate pricing and commercial terms while ensuring appropriate profit margins and customer profitability .
• Prepare sales forecasts, pipeline reports and regular business development updates for management.
• Participate in customer visits, networking events, exhibitions and industry functions to expand the company's market presence.
• Ensure proper handover of newly secured accounts to the operations/customer service teams while maintaining commercial oversight of key customers.

Requirements

• Diploma or Degree in Logistics, Supply Chain Management, Business, International Trade or a related discipline .
• Minimum 5 years of Sales/Business Development experience within freight forwarding or logistics , preferably specialising in Ocean Freight.
• Strong knowledge of FCL, LCL, import/export procedures, Incoterms, shipping documentation and international trade lanes .
• Proven sales hunting experience , with the ability to prospect, develop and convert new customers independently.
• Existing network of importers, exporters, manufacturers, traders or other ocean freight customers would be highly advantageous.
• Good commercial understanding of freight rates, pricing, gross profit and margin management .
• Strong negotiation, presentation, communication and relationship-management skills.
• Self-driven and commercially minded, with a strong track record of achieving sales and revenue targets .
• Ability to work independently while collaborating closely with operational and regional teams.

Ideal Candidate: A strong Ocean Freight sales hunter who can demonstrate which accounts they have personally brought into their current/previous company, the revenue or GP generated, their key trade lanes, and an established customer network they can develop.