Navy Contract Manager
Must-have:Lead
Key Tasks & Responsibilities
- Maintain oversight of all direct and indirect Navy-related activities and support where and when necessary.
- Monitor and support improvements in order intake, margin and payment performance.
- Develop and execute yearly Activity & Development plan and report status on quarterly basis.
- Develop strong relationship to key persons on customer side. Act as Customer mediator.
- Lead the team of internal stakeholders to support the customer best possible.
- Coordinate and drive resolution of customer escalations, delivery delays, technical issues, claims, variations, and commercial risks.
- Develop in-depth knowledge about customer business, strategy and organization.
- Ensure consistent contract governance, documentation, compliance, confidentiality, and internal approval processes across the Navy portfolio.
- Develop customers towards increased loyalty & willingness to utilize Everllence products and services.
- Negotiate global agreements across and on behalf of product centers.
Additional Key Tasks & Responsibilities as per local requirements
- Participate in customer and stakeholder meetings in Singapore and the region; occasional travel may be required.
- Coordinate local and global teams to maintain consistent customer communication and follow-up.
- Support the implementation of digital tools and company systems for portfolio monitoring and reporting.
Company Specific Tasks & Responsibilities
- Follow Everllence global and local Code of Conduct, trade compliance, data protection, health, safety and quality policies.
- Collaborate closely with global project, service and product teams to ensure alignment with Everllence strategies.
- Uphold company values in every customer interaction and internal decision-making process.
- Follow company approval procedures and delegated authority limits, escalating significant risks and commitments requiring approval.