Process and Documentation Intern

About the Role

We're looking for interns to support our Quality Management System (QMS) initiatives. You'll help align and standardize our process documentation and Standard Operating Procedures (SOPs) across teams, working closely with process owners to help make our workflows clearer, consistent, and audit-ready.

What You'll Do

Review existing SOPs, work instructions, and process documents for gaps and inconsistencies

Help standardize document formats, templates, and version control practices

Map current processes through flowcharts and process maps

Coordinate with team members and process owners to validate and update documentation

Support QMS deliverables, including document registers and audit preparation

Recommend process improvements based on your documentation review

What You'll Gain

Hands-on experience with QMS and SOP standardization in a tech company

Exposure to cross-functional processes in ERP, HRIS, cloud, and cybersecurity operations

Mentorship from process owners and the leadership team

What We're Looking For

Currently taking Industrial Engineering

Familiarity with process mapping, SOP writing, or ISO 9001 concepts is a plus

Detail-oriented with clear written communication

Comfortable with MS Office or Google Workspace; Visio, Lucidchart, Lark, AI or similar tools are a plus

Able to work independently and coordinate across teams

Can commit at least 200 internship hours

Has a working laptop