MEAL Officer
A. Project-Level MEAL Implementation
- Implement the project's MEAL plan, monitoring framework, logframe and indicator tracking
system, under the guidance of the Strategic Advocacy, Research and
Communications manager.
- Maintain the project's indicator tracking table and update it against agreed reporting
timelines.
- Support roll-out of the organisation's MEAL tools, templates and digital systems at project
level.
- Flag implementation or data gaps to the Strategic Advocacy, Research and Communications
manager and Project/Programme Manager in a timely manner.
- Ensure project MEAL activities are carried out in line with the project work plan and donor
requirements.
B. Data Collection, Quality and Case Management Support
- Collect, compile and verify project monitoring data from field activities, distributions, trainings
and other project outputs.
- Support accurate and timely data entry into the Victim Case Management System and other
project databases, where the project involves survivor case data.
- Conduct routine data quality checks, spot checks and data verification exercises at project/field
level.
- Clean, organise and maintain project datasets, ensuring consistency with data dictionaries and
indicator definitions.
- Identify data errors, inconsistencies or gaps and work with field and case-management staff to
resolve them.
- Ensure access to sensitive case information is limited to authorized personnel and handled in
line with data protection procedures.
C. Digital Data Collection Tools
- Administer electronic monitoring forms, surveys, questionnaires and assessment tools for the
project (e.g. KoboToolbox, ODK, SurveyCTO or equivalent).
- Test digital data collection tools before field use and report technical issues to the Strategic
Advocacy, Research and Communications manager
.
- Train and support field staff, volunteers and enumerators in the correct use of digital MEAL
tools.
- Ensure collected data is uploaded, backed up and stored securely in line with organizational
protocols.
D. Project Monitoring and Programme Quality
- Conduct regular monitoring visits to project sites and activities.
Track project outputs, milestones and targets against the approved work plan.
- Support post-distribution monitoring, output verification and other routine monitoring exercises.
- Document implementation challenges and support the Project/Programme Manager to identify
corrective actions.
- Support preparation for donor monitoring visits, evaluations and programme reviews.
E. Reporting
- Compile project-level data and monitoring findings to feed into donor and internal reports, in
line with the reporting calendar
.
- Draft sections of narrative reports relating to project indicators, outputs and monitoring findings,
for review by the Strategic Advocacy, Research and Communications manager
- Ensure reported figures are supported by verifiable data and appropriate means of verification
.
- Maintain organised project files of data, means of verification, reports and supporting
evidence
.
- Respond to routine data queries relating to the project from the Strategic Advocacy, Research
and Communications manager or Project/Programme Manager.
F. Evaluation and Research Support
- Support baseline, mid-term, endline and other project evaluations, including data collection,
logistics and field coordination
.
- Assist external evaluators and research consultants with access to project data, sites and
respondents, as appropriate.
- Support basic quantitative and qualitative data analysis for project learning and reporting.
- Ensure evaluation and research activities involving survivors or participants are conducted
ethically and safely.
G. Accountability to Survivors and Programme Participants
- Operate project-level feedback and complaints mechanisms, both digital and non-digital.
- Receive, document and safely refer feedback and complaints to the appropriate teams, in line
with safeguarding procedures.
- Track and follow up on responses to feedback at project level.
- Support participatory monitoring approaches, ensuring accessibility for children, persons with
disabilities and other vulnerable groups. H. Learning and Documentation
- Contribute to project reflection and learning sessions
.
- Document lessons learned, good practices and case studies from the project for wider
organisational learning.
- Support translation of monitoring findings into practical recommendations for the project team.
I. Capacity Building
- Support day-to-day coaching of project and case-management staff on data quality and
correct use of MEAL tools.
- Orient new project staff, volunteers and enumerators on MEAL procedures and data collection
tools.
- Promote a culture of accurate data recording and evidence-based decision-making within the
project team.
- Technology and Digital Competency Requirements
The successful candidate should demonstrate practical competence in technology-enabled
MEAL. Experience should include several of the following:
- Digital data collection platforms such as KoboToolbox, ODK, SurveyCTO or equivalent.
- Proficiency in Excel, including data entry, basic formulas and simple pivot tables.
- Basic data visualisation (charts, simple dashboards) using Excel or similar tools.
- Experience using a database, CRM or case-management information system is an
advantage.
- Basic understanding of data protection, access controls and information security.
- Willingness to learn and apply new digital tools and, where guided by the Strategic
Advocacy, Research and Communications manager, AI-assisted analysis and reporting tools responsibly.
- Victim Case Management System Competency
Where the project involves survivor case data, experience with a case-management, CRM, protection information management or other sensitive client information system is desirable.
The candidate should demonstrate the ability to:
- Accurately enter and update case-related data in line with agreed procedures.
- Apply basic data-quality checks to case-management data.
- Generate simple, routine reports from case-management data for the project team.
- Handle personally identifiable information responsibly and confidentially.
- Escalate data-management risks or system issues to the Strategic Advocacy, Research and
Communications manager
.
- Qualifications and Experience
Essential
- Bachelor's degree in Monitoring and Evaluation, Statistics, Data Science, Information
Management, Development Studies, Social Sciences or a related field.
- At least 4–7 years of experience in MEAL/M&E, data collection or programme support in a
donor-funded project.
- Demonstrated experience with project-level monitoring, data collection and reporting.
- Experience using digital data collection tools.
- Good understanding of indicators, logframes and results frameworks.
- Strong attention to detail and commitment to data quality.
- Basic report-writing skills.
- Understanding of data protection, confidentiality and ethical data management
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